Artificial Intelligence (AI) refers to products and services that enable machines to perform tasks typically requiring human intelligence—such as learning, reasoning, problem-solving, perception, and language understanding. This category includes markets that focus on helping organizations build, deploy, and scale intelligent systems, utilizing AI across multiple industries through technologies like machine learning, natural language processing, computer vision, and generative AI.
Cloud Computing refers to products and services that enable the delivery, management, and optimization of computing resources over the internet. This category includes markets that focus on empowering organizations to seamlessly store, migrate, manage, and optimize workloads across diverse cloud environments, including public, private, hybrid, and multi-cloud models.
To address data center closures, consolidation, migrations as well as emerging core-to-edge initiatives, organizations look towards colocation providers to provide additional services besides the traditional space, power and cooling. Today, the lines of distinction between retail, wholesale and managed service providers are blurred by colocation providers offering additional services to address hybrid and digital transformation initiatives. Organizations use colocation services with data center interconnect fabrics to integrate multiple applications, data types and data sources in a secure, predictable, lower-latency fashion enabling digital business success. In many cases, data centers are transforming into noncore, remote facilities relegated to non-x86 workloads and legacy applications. Some colocation providers offer interconnection services to enable edge-to-core digital objectives.
Enterprise Networking and Communications refers to the products and services that enable secure, scalable, and high-performance connectivity and communication across distributed enterprise environments. This category includes markets that focus on core and edge networking, unified communications, private and public mobile networks, and managed network services—supporting digital transformation, and operational efficiency.
IT Infrastructure and IoT refers to the products and services that support the deployment, management, and optimization of core technology systems and connected devices across enterprise environments. This category includes markets that focus on enabling organizations to build and operate resilient, scalable, and intelligent infrastructure. It encompasses solutions for data center management, network infrastructure, and IoT connectivity—spanning on-premises, cloud, edge, and hybrid models.
IT Security refers to products and services that protect digital systems and data from cyber threats and unauthorized access. This category includes markets that focus on network security, identity management, data protection, and cloud security, enabling organizations to reduce risk, ensure compliance, and operate securely in a digital world.
MSSs provide organizations with a variety of management and operational services specific to security technologies and business outcomes for security. Capabilities include security monitoring, detection and response, exposure assessment and management as well as security consulting and security technology implementation. MSSs are delivered in a variety of modes, in the providers’ cloud infrastructure, as consultative engagements or through staff augmentation and on-premises. MSS providers offer a variety of different engagement models. These include heavily customized and consultancy-led models and commoditized technology management-driven experiences.
Security consulting firms are advisory and consulting services (see 'Definition: Cybersecurity' ) related to information and IT security design, evaluation and recommendations. These services are procured by various stakeholders in an organization, including boards of directors, CEOs, chief risk officers (CROs), chief information security officers (CISOs), chief information officers (CIOs), and other business and IT leaders for the purpose of obtaining and ensuring acceptable risk levels for a specific client organization.