UserTesting is present in 2 markets with 2 products. UserTesting has 28 reviews with an overall average rating of 4.3.
Consumer Video Feedback Software
Consumer video feedback software is a type of software that allows customers or users to provide feedback on products, services or experiences using video format. It offers a more dynamic and in-depth way for consumers to convey their thoughts, feelings, and suggestions, compared to traditional text-based feedback. It deploys various analytical techniques like facial recognition, emotion detection, automatic content based tagging and AI driven sentiment analysis to generate insights. It also enables sharing and embedding of videos on websites and emails. Consumer video feedback software is widely used by businesses and brands, e-commerce platforms and market researchers to collect feedback on a variety of topics, which can be used to improve products and services, identify areas for improvement and make better business decisions.
UserTesting has 1 product in Consumer Video Feedback Software market
Web, Product and Digital Experience Analytics
Gartner uses the following market definitions: Web analytics tools — Specialized analytics tools used to understand and improve the digital CX, attract and retain users, and analyze operations and actions taken across responsive websites and mobile apps. Product analytics tools — Tools and processes used to understand the behavior of users across products or services to inform decisions about how to improve the product experience and increase product engagement. Digital experience analytics tools — Tools that provide diagnostic insights into visitor activity and the CX on responsive web and mobile apps, enabled by advanced analytics and machine learning, session replay and heat map technology.
UserTesting has 1 product in Web, Product and Digital Experience Analytics market