UserTesting is present in 3 markets with 3 products. UserTesting has 75 reviews with an overall average rating of 4.2.
Consumer Video Feedback Software
Consumer video feedback software is a type of software that allows customers or users to provide feedback on products, services or experiences using video format. It offers a more dynamic and in-depth way for consumers to convey their thoughts, feelings, and suggestions, compared to traditional text-based feedback. It deploys various analytical techniques like facial recognition, emotion detection, automatic content based tagging and AI driven sentiment analysis to generate insights. It also enables sharing and embedding of videos on websites and emails. Consumer video feedback software is widely used by businesses and brands, e-commerce platforms and market researchers to collect feedback on a variety of topics, which can be used to improve products and services, identify areas for improvement and make better business decisions.
UserTesting has 1 product in Consumer Video Feedback Software market
User Research Platforms
Gartner defines user research platforms as tools that help user experience (UX) professionals and product managers to recruit research participants, conduct evaluations, generate findings, and identify insights to digital product teams and stakeholders across disciplines. User research platforms streamline the process of gathering, analyzing and interpreting information about the needs, motivations and behaviors of a target audience. These platforms are primarily cloud-based SaaS offerings and can be used by any organization that designs and builds digital products for end-user consumption. For business leaders, building the wrong thing is just as risky as building the thing wrong. Software engineering teams are expensive, so dedicating the teams’ time and effort to poor product ideas or unwanted features is an enormous avoidable cost. User research platforms won’t make products perfect, but they will help teams to massively reduce the risks and costs associated with building software that frustrates users. User research platforms also make it easier for UX teams to conduct user research early in the development process using prototypes and wireframes, and to repeat it often as the product develops. UX professionals can gather and communicate insights to engineering teams sprint-by-sprint. These platforms can analyze large sets of data so that teams can more easily translate insights into compelling stories to share with stakeholders.
UserTesting has 1 product in User Research Platforms market
Web, Product and Digital Experience Analytics
Gartner uses the following market definitions: Web analytics tools — Specialized analytics tools used to understand and improve the digital CX, attract and retain users, and analyze operations and actions taken across responsive websites and mobile apps. Product analytics tools — Tools and processes used to understand the behavior of users across products or services to inform decisions about how to improve the product experience and increase product engagement. Digital experience analytics tools — Tools that provide diagnostic insights into visitor activity and the CX on responsive web and mobile apps, enabled by advanced analytics and machine learning, session replay and heat map technology.
UserTesting has 1 product in Web, Product and Digital Experience Analytics market