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veeva
4.3
123 Reviews (All time)
Review weighting
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Browse Veeva Systems Reviews

Veeva Systems is present in 6 markets with 7 products. Veeva Systems has 123 reviews with an overall average rating of 4.3.

CRM in Life Sciences

Life sciences customer relationship management (CRM) is a set of technologies and systems purpose-built for pharmaceutical, biotechnology, medical device and diagnostics organizations to enable compliant engagement across the entire customer life cycle. The main function of CRM is to enable and support key business activities, including nurturing relationships, delivering educational and promotional content and influencing demand with healthcare providers (HCPs), key opinion leaders (KOLs), payers and other medical stakeholders. CRM supports industry-specific use cases, including salesforce automation, omnichannel marketing campaign orchestration, medical information and scientific exchange, KOL relationship development, market access and strategic value planning, promotional tactics execution and regulatory compliance tracking.

Veeva Systems has 2 products in CRM in Life Sciences market
  • Veeva Medical CRM
    3.0
    3 Reviews
  • Veeva CRM
    4.4
    28 Reviews

Digital Asset Management (Transitioning to Digital Asset Management Platforms)

Digital asset management (DAM) is a self-serve content repository. It facilitates the management, ingestion, storage, organization and distribution of all types of content an organization uses. The content includes any digital asset, such as text, graphics, images, videos, audio, design files and product information used by an organization to communicate with internal and external audiences. DAM platforms not only support marketing but can also serve internal and external parts of the organization including sales, HR, legal, finance, call and service centers, third-party suppliers, agencies, and distributors. The primary purpose of a DAM is to manage governance of digital assets and make them available and useful, enabling brand consistency across the organization. Beyond its role as a self-service solution, DAM products are part of a content operations ecosystem, which includes capabilities that overlap across technologies such as content marketing platforms (CMP), marketing work management (MWM) and product information management (PIM). Individually, technologies support different variations of content taxonomy, content editing, management of and content access controls to third parties (e.g., agencies). Their goals are to drive efficiency, transparency and scale of content deliverables across the organization. The primary purpose of a DAM is to manage governance of digital assets and make them available and useful, enabling brand consistency across the organization. DAM platforms serve as a repository for all digital content assets. Organizations that have a large number of digital assets use a DAM solution to manage, catalog and transfer files, and to store digital assets. The solution allows organizations to share and edit digital assets across multiple platforms and channels. DAM platforms can support external partners with portals to access an organization’s assets. Overall, it is a self-service content repository and can facilitate collaboration.

Veeva Systems has 1 product in Digital Asset Management (Transitioning to Digital Asset Management Platforms) market
  • Veeva Vault PromoMats
    4.2
    36 Reviews

Digital Validation Tools for Life Sciences

Digital validation tools deliver life sciences manufacturers tools, services, expertise and applications to assure that documents, software, operations infrastructure and processes remain optimized and comply with the requirements set out for specified purposes of their intended use. Tools and services may support specific regulations or requirements, such as the U.S. FDA’s Title 21 Code of Federal Regulations (21 CFR) Part 11 and observed industry best practices (e.g., GxP, cGMP or GAMP). They help in identification, assessment and mitigation of risks associated with the validation process while also facilitating the creation, approval and storage of validation documents. These tools can easily scale with the growth of the organization, accommodating increased validation demands without a corresponding increase in manual effort.

Veeva Systems has 1 product in Digital Validation Tools for Life Sciences market
  • Veeva Vault Platform
    4.0
    1 Review

Legal

Legal refers to products and services that support legal practice, regulatory compliance, and legal operations across law firms, corporate legal teams, and government agencies. This category includes markets that focus on enabling organizations to manage contracts, litigation, intellectual property, legal documents, ensure compliance, and enhance operational efficiency.

Veeva Systems has 1 product in Legal market
  • Vault Platform
    4.3
    18 Reviews

Life Science E-Clinical Systems

Gartner defines e-clinical systems as software solutions or platforms that facilitate clinical trials by supporting study setup, conduct, and analysis. The clinical trial process begins with a protocol outlining trial methodology and ends with results and conclusions in a clinical study report. E-clinical systems streamline this process by collecting, cleaning, and interpreting trial data, and supporting site monitoring, biostatistics, and clinical supply management. These systems enable life science organizations to optimize and scale clinical trials globally, transforming them from labor-intensive, paper-based processes to efficient digital ones. E-clinical systems accommodate trials ranging from Phase 1 at a single site with hundreds of volunteers to Phase 3 with hundreds of sites and thousands of participants. While stand-alone solutions exist, e-clinical systems are typically deployed as global, multitenant platforms that integrate solutions across clinical trial operations. They manage and support trials by integrating multiple solutions, beginning with building the study application in an electronic data capture (EDC) environment. This setup allows for clinical management, supply management, and data entry. As trials progress, sites are added, and data is entered by site personnel during participant visits. The data is then reviewed, cleaned, and the database locked to prevent further changes. E-clinical systems support both content and data flow, characterized by solutions for key business areas involved in trial execution. These include EDC for data management, a clinical trial management system (CTMS) for trial operations, and a statistical compute environment (SCE) for biostatistics. Despite advancements, the process remains partly digital, with significant potential for improvement by converting paper-based processes into digital and mobile-based solutions, ultimately leading to fully digital trials.

Veeva Systems has 1 product in Life Science E-Clinical Systems market
  • Veeva Vault Platform
    5.0
    2 Reviews

Quality Management System Software

Gartner defines the market for quality management system (QMS/eQMS) software as stand-alone digital solutions with embedded emerging technological capabilities that enable organizations to systematically manage, monitor and improve the quality of their products, processes and services. These software solutions help organizations meet customer quality expectations and maintain compliance with international standards as well as industry-specific regulations. QMS software is designed to help organizations reduce waste, lower costs, house quality documents, assess risk, track performance, ensure compliance and improve processes. The QMS/eQMS market serves a broad spectrum of industries, including manufacturing, life sciences, automotive, aerospace and defense, electronics, food and beverage, chemicals, consumer packaged goods, services, and more. These solutions are built to help organizations of all sizes, from single facilities to complex, global operations, establish a consistent approach to managing and enhancing the quality of products, processes and services throughout the value chain.

Veeva Systems has 1 product in Quality Management System Software market
  • Veeva Quality Cloud
    4.3
    35 Reviews
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
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