The professional and managed services market for Oracle Cloud Infrastructure (OCI) includes consulting, implementation and ongoing management services for Oracle and non-Oracle workloads hosted on OCI. Service providers in this market combine expertise in Oracle solutions and OCI with additional skills managing private infrastructure, hybrid IT, multicloud, and sovereign and distributed cloud. These providers align their services to the client’s cloud strategy, timing, cost objectives and business outcomes through strategic and operational thought leadership.
Gartner defines software asset management (SAM) managed services as services that expert providers deliver to manage the software, SaaS and cloud assets of end-user organizations. Their delivery includes skills, processes, technologies and governance to transform and run the SAM discipline on behalf of the client. SAM managed services employ the providers’ proprietary skills and methodologies to transform and run SAM and FinOps disciplines on behalf of the client, augmenting the client’s resources. Delivered by skilled resources and leveraging the provider’s expertise, intellectual property (IP), rigor and best practices, SAM managed services address the gap in available SAM and FinOps skills, enable scalability and enhance maturity. At the same time, they deliver day-to-day SAM and FinOps activities and oversee the full life cycle. SAM managed services are delivered directly to end-user customers, on either a continuous or a project basis, employing required discipline to meet software and cloud cost optimization, and governance objectives.