Virtusa is present in 5 markets with 5 products. Virtusa has 61 reviews with an overall average rating of 4.5.
AI and Data and Analytics (D&A) Service Providers
AI applies advanced analysis and logic-based techniques, including machine learning (ML), to interpret events, support and automate decisions, and take actions. Capabilities for AI include: *Strategy *Data engineering (curation, labeling) *Model development and testing (computer vision, graph, natural language processing [NLP], optimization) *Operations (ML operations [MLOps], monitoring) *Governance D&A is the management of data for all uses (operational and analytical) and the analysis of data to drive business processes and improve business outcomes through more effective decision making and enhanced customer experiences. Capabilities for D&A include: *Analytics and business intelligence (BI) *Data integration *Data management (and data governance) *Data quality *Data science and ML *Master data management *Metadata management
Virtusa has 1 product in AI and Data and Analytics (D&A) Service Providers market
CRM and Customer Experience Implementation Services (Transitioning to Digital Experience Services)
Gartner defines the customer relationship management (CRM) and customer experience (CX) implementation service market as project-based services to help clients develop a CX strategy and transform a customer relationship with consulting expertise. Providers in this market design, build, integrate and deploy process change and technology solutions that improve interactions between organizations and their customers. These services are specific to improving clients’ sales, customer service and marketing operations, and they focus on interactions with customers, including commerce transaction enablement.
Virtusa has 1 product in CRM and Customer Experience Implementation Services (Transitioning to Digital Experience Services) market
Custom Software Development Services
Gartner defines custom software development (CSD) services as the professional services engaged by organizations to design, build, modernize or iterate custom applications and software products to meet their unique business needs. CSD services entail gathering business requirements and coding applications from inception, building applications on a platform as a service (PaaS), or assembling applications from existing web services or other reusable pieces of code. Services marketed as “software product engineering” or “digital product development” likely fall under the CSD services category as defined by Gartner. These solutions are typically not available as commercial off-the-shelf (COTS) products and require custom development.
Virtusa has 1 product in Custom Software Development Services market
IT Services for Communications Service Providers, Worldwide
Gartner defines IT Services for Communication Service Providers (ITS-CSP) as multivendor IT services CSPs buy to: ■ Enable solutions to their customers, particularly enterprises ■ Transform their customer, partner, workforce, service or infrastructure management IT must deliver a cloud-first, agile, automation- and intelligence-based “digital factory” that can support broader corporate goals of product diversification, innovation, revenue growth and improved digital customer journeys. Geopolitical issues, ecosystems, transparency, trust and security are mission-critical in the uncertain world and add to the factors affecting CSPs’ competitiveness. Communications service providers want to buy and understand business outcomes over technology. They want their IT service partners to have a personal investment. CIOs in large CSPs would like to work with a smaller number of more strategic IT service partners. At the same time, business unit leaders also want to speed up their initiatives, creating possibilities for IT service providers. CSPs want help with revenue growth from enterprises, including joint go-to-market and new digital technology capabilities from IT service providers. Communications service providers expect cost-efficiency from automation, from IT enabling their networks and from using more cloud-delivered software capability. All this is underpinned by the CSP’s desire to run data-focused businesses, including digital key performance indicators (KPIs).
Virtusa has 1 product in IT Services for Communications Service Providers, Worldwide market
Public Cloud IT Transformation Services (Transitioning to Public Cloud Optimization and Transformation Services)
Gartner defines public cloud IT transformation services (PCITS) as services designed to deliver transformational outcomes via the utilization of cloud-native professional and managed services. It includes migration, modernization, optimization and the building of new, transformational solutions on public hyperscale cloud infrastructure and platform services. Organizations seeking to use public clouds such as Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure, Oracle Cloud Infrastructure (OCI) and similar platforms engage with providers in this market to realize the greatest transformational benefits. PCITS transforms client applications, workloads and data to the public cloud to achieve their clients’ business outcomes. It promotes use of cloud-native tools, AI/generative AI (GenAI)/data and analytics (D&A) and manages IT operations in the public cloud. It employs globally consistent cloud management, optimization and modernization to continuously manage reliability, scalability, interoperability and more.
Virtusa has 1 product in Public Cloud IT Transformation Services (Transitioning to Public Cloud Optimization and Transformation Services) market