Wipro is present in 33 markets with 35 products. Wipro has 1022 reviews with an overall average rating of 4.4.
AI and Data and Analytics (D&A) Service Providers
AI applies advanced analysis and logic-based techniques, including machine learning (ML), to interpret events, support and automate decisions, and take actions. Capabilities for AI include: *Strategy *Data engineering (curation, labeling) *Model development and testing (computer vision, graph, natural language processing [NLP], optimization) *Operations (ML operations [MLOps], monitoring) *Governance D&A is the management of data for all uses (operational and analytical) and the analysis of data to drive business processes and improve business outcomes through more effective decision making and enhanced customer experiences. Capabilities for D&A include: *Analytics and business intelligence (BI) *Data integration *Data management (and data governance) *Data quality *Data science and ML *Master data management *Metadata management
Wipro has 1 product in AI and Data and Analytics (D&A) Service Providers market
Air Cargo Shipping System
Air cargo shipping system refers to the systems used by air carriers to manage their cargo operations, either in the cargo holds of passenger planes or dedicated cargo aircraft. These systems enable businesses such as freight forwarders, logistics companies, and e-commerce companies to digitally share schedule data and confirm cargo bookings with air carriers. These systems facilitate the booking of cargo space, provide real-time tracking of each shipment, including booking, tracking and offer the capability to manage shipping documentation and compliance. They provide up-to-date information on the location and status of shipments, enhancing visibility and customer satisfaction.
Wipro has 1 product in Air Cargo Shipping System market
Application Testing Services, Worldwide (Transitioning to Quality Engineering Services)
“Application testing services” is a comprehensive term for the verification and validation services that support quality control and quality assurance (QA) of clients’ applications. Verification assesses whether a product/application or service complies with regulations, requirements, specifications or enforced constraints. Validation typically involves engagement with external customers to confirm suitability and acceptance. Infrastructure testing services, mobile device testing and software testing tools created for the market by independent software vendors (ISVs) are not included in this definition.
Wipro has 1 product in Application Testing Services, Worldwide (Transitioning to Quality Engineering Services) market
Artificial Intelligence
Artificial Intelligence (AI) refers to products and services that enable machines to perform tasks typically requiring human intelligence—such as learning, reasoning, problem-solving, perception, and language understanding. This category includes markets that focus on helping organizations build, deploy, and scale intelligent systems, utilizing AI across multiple industries through technologies like machine learning, natural language processing, computer vision, and generative AI.
Wipro has 1 product in Artificial Intelligence market
CRM and Customer Experience Implementation Services (Transitioning to Digital Experience Services)
Gartner defines the customer relationship management (CRM) and customer experience (CX) implementation service market as project-based services to help clients develop a CX strategy and transform a customer relationship with consulting expertise. Providers in this market design, build, integrate and deploy process change and technology solutions that improve interactions between organizations and their customers. These services are specific to improving clients’ sales, customer service and marketing operations, and they focus on interactions with customers, including commerce transaction enablement.
Wipro has 1 product in CRM and Customer Experience Implementation Services (Transitioning to Digital Experience Services) market
Cloud ERP Services
Gartner defines cloud ERP services as services provided by third-party systems integrators to assess needs, implement solutions and evolve platforms that are transforming their back-office systems via the implementation of cloud-based ERP solutions. A cloud ERP solution is a set of applications (SaaS) that are sold/marketed as integrated products to support organizations. These integrated products include financial management (FM) functionality, human capital management (HCM), supply chain management (SCM) and other administrative ERP functionality.
Wipro has 1 product in Cloud ERP Services market
Commercial Loan Origination Solutions
Gartner defines commercial loan origination solutions (CLOSs) as software applications that enable lending institutions to manage the end-to-end process of opening lending products, from application through underwriting and closing, for businesses of different sizes. These can be consumed as on-premises software, cloud-based SaaS, integrations and API, and white-labelled solutions. CLOSs are software solutions specifically designed to facilitate the evaluation, approval, settlement, and documentation of loans for businesses. These solutions serve as a centralized platform for lenders to assess business creditworthiness, collect and analyze financial information, automate document processing, and streamline the commercial lending process. The primary purpose of CLOSs includes activities such as processing loan applications, managing risk, managing collateral, and improving operational efficiency. These solutions offer solutions to problems such as lengthy approval processes, manual data entry, complex financial analysis, and cumbersome documentation requirements.
Wipro has 1 product in Commercial Loan Origination Solutions market
Custom Software Development Services
Gartner defines custom software development (CSD) services as the professional services engaged by organizations to design, build, modernize or iterate custom applications and software products to meet their unique business needs. CSD services entail gathering business requirements and coding applications from inception, building applications on a platform as a service (PaaS), or assembling applications from existing web services or other reusable pieces of code. Services marketed as “software product engineering” or “digital product development” likely fall under the CSD services category as defined by Gartner. These solutions are typically not available as commercial off-the-shelf (COTS) products and require custom development.
Wipro has 1 product in Custom Software Development Services market
Customer Service BPO
Gartner defines the customer service business process outsourcing (CS BPO) market as the delegation of customer service (CS) business process activities to support existing and potential clients to a third-party service provider. The services provided may include digital services, assisted channel services, technology and system integration, infrastructure, software development and design, reporting and analytics, and business process management.
Wipro has 1 product in Customer Service BPO market
Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide (Transitioning to Data Center Outsourcing Services)
DCO/HIMS is composed of the following Data center outsourcing services: Managed services for traditional data center (DC) environments: Mainframe managed services ERP hosting managed services Managed servers and network equipment Managed services for hosted and private cloud infrastructure Managed services for public cloud and edge environments: Hybrid infrastructure managed services Data center consolidation and transformation services Cloud migration services This complex set of data center capabilities and services is increasingly based on managed virtual private cloud services plus hyperscale public cloud services. It is managed via a mix of remote infrastructure management (RIM) services leveraging traditional tools, cloud management platforms (CMPs), and intelligent automation and/or hyperautomation.
Wipro has 1 product in Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide (Transitioning to Data Center Outsourcing Services) market
Data and Analytics Service Providers
Gartner defines the market for data and analytics (D&A) services as consulting and system integration (C&SI) and managed services. These services manage data for all uses (operational and analytical), and analyze data to drive business processes and improve business outcomes through more effective decision making. The core capabilities for vendor solutions in the D&A services market include: D&A strategy and operating model design Data management Analytics and business intelligence (ABI) Data science and machine learning D&A governance Program management Enterprise metadata
Wipro has 1 product in Data and Analytics Service Providers market
Decentralized Identity
Decentralized identity (DCI) democratizes digital identity by decentralizing both the storage and the use of identity data. The primary benefits of DCI are privacy, anonymity and user autonomy. DCI tools include a trust fabric, typically a distributed ledger like a blockchain; a digital wallet, which is tied to an entity (user); verifiable credentials (VCs), which represent identity attributes used to prove identity claims; and decentralized identifiers (DIDs), which establish pseudonymous relationships for issuing and verifying claims. DCI systems are delivered via software and SaaS capabilities. Users are primarily humans, but machines and even business entities can be users of DCI.
Wipro has 1 product in Decentralized Identity market
Digital Experience Services
Gartner defines digital experience (DX) services as those services that design, deliver and optimize digital experiences across customer, employee and citizen journeys using technology solutions. The services involve design, solution implementation, content management services, marketing services and ongoing operations. The digital experience solution is delivered through a combination of technologies and services working together to deliver the desired experience outcomes. Digital experience services are focused on creating the optimal user experience, to better sell to, market to, inform and manage the target user (customer, partner, citizen or employee). The services include advisory on what the experience should be, implementation services to create the experience, and operational services to evolve and manage the ongoing experience. These services are not just technical services, but also include creative, content and marketing operations, historically served by digital marketing agencies but now offered by a range of providers, including consulting firms, systems integrators (SIs) and agencies.
Wipro has 1 product in Digital Experience Services market
Finance and Accounting Business Process Outsourcing
Gartner defines finance and accounting (F&A) business process outsourcing (BPO) as the use of third-party outsourcing service providers to handle transactional finance processes such as purchase-to-pay, order-to-cash and record-to-report. BPO service providers remotely connect to clients’ systems to carry out these operations. BPO service providers can also offer proprietary or partnered process automation solutions to enhance transactional processing efficiency. F&A BPO services are typically delivered from global delivery centers.
Wipro has 1 product in Finance and Accounting Business Process Outsourcing market
Global Digital Marketing Agencies
Gartner defines global digital marketing agencies as service providers dedicated to developing and executing marketing strategies for global brands. These agencies bundle their strategic marketing services with an array of complementary offerings to support their clients’ needs. An agency’s particular combination of offerings and competitive strengths typically correlates to its roots as a traditional advertising agency, direct marketing firm, digital agency, business consultancy or system integrator.
Wipro has 1 product in Global Digital Marketing Agencies market
IT Services for Communications Service Providers, Worldwide
Gartner defines IT Services for Communication Service Providers (ITS-CSP) as multivendor IT services CSPs buy to: ■ Enable solutions to their customers, particularly enterprises ■ Transform their customer, partner, workforce, service or infrastructure management IT must deliver a cloud-first, agile, automation- and intelligence-based “digital factory” that can support broader corporate goals of product diversification, innovation, revenue growth and improved digital customer journeys. Geopolitical issues, ecosystems, transparency, trust and security are mission-critical in the uncertain world and add to the factors affecting CSPs’ competitiveness. Communications service providers want to buy and understand business outcomes over technology. They want their IT service partners to have a personal investment. CIOs in large CSPs would like to work with a smaller number of more strategic IT service partners. At the same time, business unit leaders also want to speed up their initiatives, creating possibilities for IT service providers. CSPs want help with revenue growth from enterprises, including joint go-to-market and new digital technology capabilities from IT service providers. Communications service providers expect cost-efficiency from automation, from IT enabling their networks and from using more cloud-delivered software capability. All this is underpinned by the CSP’s desire to run data-focused businesses, including digital key performance indicators (KPIs).
Wipro has 1 product in IT Services for Communications Service Providers, Worldwide market
Intelligent Asset Management (IAM) Software
Intelligent asset management (IAM) software enables asset intensive businesses in optimizing the performance of their physical assets by leveraging the advanced technologies, such as artificial intelligence (AI), machine learning (ML), and automation. These technologies analyze the collected data to identify and predict the performance, reliability, and safety of assets through easy-to-understand reports and dashboards. In addition, it facilitates collaboration across a network of multiple stakeholders, regardless of their physical location or network connectivity to share data, assign task, and reduces manual effort in managing asset-related processes. This software is typically used by industries including manufacturing, utilities, oil and gas, transportation, and more.
Wipro has 1 product in Intelligent Asset Management (IAM) Software market
MDM External Services
Gartner defines the MDM external service provider (ESP) market as a subset of the broader data and analytics services market that is composed of consulting, implementation and managed services for master data governance. MDM ESPs provide strategic, tactical and operational support to organizations engaging in MDM programs. MDM services include the formulation of strategies, business cases, roadmaps, business and technical metrics, governance organizations and processes, information life cycle discovery, and program and project planning. Services may be used to assist in the selection, installation and configuration of commercial off-the-shelf (COTS) MDM software solutions, or for the provision of proprietary offerings that focus on specific business cases and outcomes.
Wipro has 1 product in MDM External Services market
Managed Mobility Services, Global
Gartner defines the managed mobility services (MMS) market as a set of bundled vendor-provided IT services, outsourced business process services, software as a service and managed services commonly aimed at enterprises’ IT and procurement teams. These life cycle services typically include procuring, provisioning, activating, kitting, shipping, managing, securing, supporting and decommissioning mobile devices. A mobile estate here comprises smartphones, tablets and/or ruggedized devices. MMS services can be applied to both corporate-liable and individual-liable (or “bring your own device” [BYOD]) devices. MMS helps ensure operational and commercial effectiveness for an organization and its mobile device users. This includes securing information created/accessed/modified by mobile devices; maximizing device (and consequently user) availability, visibility and control of the mobile estate; inventory and usage optimization; lowering total cost; and improving ROI and the employee experience (EX).
Wipro has 1 product in Managed Mobility Services, Global market
Managed Network Services
The managed network services (MNS) market focuses on externally provided, network operations center (NOC) functionality, as well as relevant network and security life cycle services that deliver current and emerging requirements to end users. Gartner defines the MNS market as globally capable providers of remote service management functions for the network and security operations of enterprise networks, including: Managed LAN services (MNS for LAN) Managed WAN services (MNS for WAN) Managed security (MNS for security) functions
Wipro has 1 product in Managed Network Services market
Managed Security Services
MSSs provide organizations with a variety of management and operational services specific to security technologies and business outcomes for security. Capabilities include security monitoring, detection and response, exposure assessment and management as well as security consulting and security technology implementation. MSSs are delivered in a variety of modes, in the providers’ cloud infrastructure, as consultative engagements or through staff augmentation and on-premises. MSS providers offer a variety of different engagement models. These include heavily customized and consultancy-led models and commoditized technology management-driven experiences.
Wipro has 1 product in Managed Security Services market
Mobile Application Testing Services
Mobile testing services are different from traditional application testing with additional complexity, such as the testing of multiplatform, networks, multiple operating systems (OSs) as well as different devices. These services are needed to test the function, performance, compatibility and other details of a mobile application, using both manual and automated tests. While the testing this market refers to is that of applications residing on mobile handheld devices, the testing must also take into account the data being gathered or supplied to embedded devices and sensors with the Internet of Things (IoT) becoming more prominent. User experience is key in mobility by creating unique requirements for the testing process. With digital business and customer experience, applications and data are increasingly available and visible to external constituents — especially customers. Thus, quality, reliability, security, and adaptability needed for external use of systems are far beyond internal usage.
Wipro has 1 product in Mobile Application Testing Services market
Multicloud Management Services
MCMS is an IT role and service business model that enables service providers to add value to the integration of two or more cloud services on behalf of one or more consumers of those services.
Wipro has 1 product in Multicloud Management Services market
Oracle Application Services, Worldwide (Transitioning to Cloud ERP Services)
This market is focused on the full life cycle of Oracle application services, spanning project-based implementation and multiyear application management services (AMS). Evaluate service providers for their ability to deliver a comprehensive set of implementation and management services across the Oracle portfolio of products for clients worldwide. Comprehensive is defined as follows: • A distinct offering, consistent with common market service offerings as defined by the following: scope of service, delivery structure, intellectual property (IP), roles and responsibilities, service metrics and levels, terms and conditions, and pricing model. • A consolidated set of distinct offerings to address industry-specific demand or cross-industry demand, where the offering is recognized by clients or analysts as an integrated offering.
Wipro has 2 products in Oracle Application Services, Worldwide (Transitioning to Cloud ERP Services) market
Oracle Cloud Application Services, Worldwide (Transitioning to Cloud ERP Services)
Gartner defines Oracle Cloud Application (OCA) services as only those services associated with the products under Oracle Cloud Applications, also known as SaaS. This means consultancy, migration, implementation, ongoing services, postimplementation evolution and optimization services. To qualify, each vendor project must have an “anchoring” OCA product from at least one of the following Oracle “Fusion” solutions: - Advertising and customer experience (ACX) - Industry applications (IA) - Enterprise resource planning (ERP; includes the previous EPM applications) - Human capital management (HCM) - Supply chain management (SCM)
Wipro has 1 product in Oracle Cloud Application Services, Worldwide (Transitioning to Cloud ERP Services) market
Outsourced Digital Workplace Services
Gartner defines the outsourced digital workplace services market as the services performed by providers to deliver consulting, implementation and support for enhancing the digital employee experience of end users who depend on endpoint virtual and physical devices and applications to conduct business. Services offered by outsourced digital workplace services (ODWS) vendors include integrated digital workplace (DW) services that work to increase employee engagement, enhance employee experience and productivity, and improve digital dexterity in support of the organization’s business strategy.
Wipro has 1 product in Outsourced Digital Workplace Services market
Public Cloud IT Transformation Services
Gartner defines public cloud IT transformation services (PCITS) as services designed to deliver transformational outcomes via the utilization of cloud-native professional and managed services. It includes migration, modernization, optimization and the building of new, transformational solutions on public hyperscale cloud infrastructure and platform services. Organizations seeking to use public clouds such as Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure, Oracle Cloud Infrastructure (OCI) and similar platforms engage with providers in this market to realize the greatest transformational benefits. PCITS transforms client applications, workloads and data to the public cloud to achieve their clients’ business outcomes. It promotes use of cloud-native tools, AI/generative AI (GenAI)/data and analytics (D&A) and manages IT operations in the public cloud. It employs globally consistent cloud management, optimization and modernization to continuously manage reliability, scalability, interoperability and more.
Wipro has 1 product in Public Cloud IT Transformation Services market
SAP Application Services, Worldwide
This market is focused on the full life cycle of SAP application services, spanning project-based implementation and multiyear application management services (AMS). Evaluate service providers for their ability to deliver a comprehensive set of implementation and management services across the SAP portfolio of products for clients worldwide. Comprehensive is defined as follows: • A distinct offering, consistent with common market service offerings as defined by the following: scope of service, delivery structure, intellectual property (IP), roles and responsibilities, service metrics and levels, terms and conditions, and pricing model. • A consolidated set of distinct offerings to address industry-specific demand or cross-industry demand, where the offering is recognized by clients or analysts as an integrated offering.
Wipro has 2 products in SAP Application Services, Worldwide market
SAP S/4HANA Application Services, Worldwide (Transitioning to Cloud ERP Services)
Gartner defines the SAP S/4HANA Application Services as: assessment, implementation and applications management services. Assessment services are discrete, project based services to assess the impact of either a new SAP S/4HANA implementation or a migration from a legacy platform(s) to SAP S/4HANA. These services include consulting and potentially Proof of Concept, and covers the analysis of all SAP S/4HANA products, applications, databases, analytics, middleware, mobile and other technologies. Implementation services are discrete, project-based implementations of SAP S/4HANA applications without ongoing management responsibilities. These services include consulting, development and integration services, and covers all SAP S/4HANA products, applications, databases, analytics, middleware, mobile and other technologies. Management services are ongoing services focused on SAP S/4HANA applications that are provided as part of a multiyear-based agreement and managed against defined quality metrics.
Wipro has 1 product in SAP S/4HANA Application Services, Worldwide (Transitioning to Cloud ERP Services) market
Service Integration and Management Services
SIAM refers to the provision of technology consulting, project implementation and operational management services across IT and business process service providers, internally and externally. These services coordinate, integrate service delivery and align service management processes. SIAM aims to achieve seamless end-to-end service outcomes with a single point of accountability in a multisourced IT services environment. SIAM services can be delivered internally; however, we cater to SIAM functions delivered by external SIAM providers. SIAM is typically used in multisourced infrastructure and application outsourcing initiatives. It also applies to business process outsourcing (BPO) and can integrate other business functions, like finance and HR. Consumers of service integration and management (SIAM) who want to achieve seamless end-to-end service outcomes from the SIAM provider relinquish the responsibility of managing service delivery quality, resulting in a hybrid IT services ecosystem. A SIAM provider is usually a third party contracted by an organization to act as its agent for governing and managing services and sources. This operates in an environment that uses a neutral third party (internal and external) for IT and business process services delivery. The SIAM provider has a direct contractual relationship with the organization, rather than with the external sources engaged (as it would under a prime or general contractor arrangement).
Wipro has 1 product in Service Integration and Management Services market
ServiceNow Consulting, Implementation and Managed Services, Global (Transitioning to ServiceNow Consulting, Implementation and Managed Services)
Gartner defines ServiceNow implementation, consulting and managed services as consulting and system integration, including implementation, optimization and managed services, for ServiceNow products. Consulting services are commonly delivered as a fixed-price selection process with potential follow-up time and material-based implementation support. Integration services include services to implement ServiceNow solutions. Specific post-go-live activities are included in optimization services and may consist of health checks, value analysis and maximization, analytics, new report creation, and ongoing alignment to business strategy. Managed services involve the complete management of the ServiceNow solution, from monitoring to updates and upgrades, as well as training
Wipro has 1 product in ServiceNow Consulting, Implementation and Managed Services, Global (Transitioning to ServiceNow Consulting, Implementation and Managed Services) market
Supply Chain Strategy, Planning and Operations Consulting
Supply chain strategy and planning consulting is a subset of corporate strategy consulting. Gartner defines the latter as “strategic advisory services that analyze risks and opportunities for clients, working with them to develop a detailed strategic roadmap. They focus on cross-functional client issues, including innovation, digital, regulatory, sustainability, growth, transformation, postmerger and postacquisition integration, supply chain management and transfer pricing strategies that precede configuration of ERP or other software”. Supply chain operations consulting is a specialized form of business operations consulting, which Gartner defines as “transformation advisory services that improve quality and efficiency for business operations in an organization. These include process reengineering, improvement, optimization and standardization aligned with business strategy”
Wipro has 1 product in Supply Chain Strategy, Planning and Operations Consulting market
Trade Promotion Management and Optimization for the Consumer Goods Industry (Transitioning to Consumer Goods Trade Promotion Solutions)
Trade promotion management (TPM) and trade promotion optimization (TPO) are the processes and technologies that consumer goods manufacturers leverage to plan, manage and execute the activities that require collaborative promotional activity from their retail partners. Collectively, we refer to them as 'trade promotion execution' (TPx). The solutions in the market are currently offered either separately or as part of a combined package, and to date, have largely been used to deliver promotional activity in brick-and-mortar locations.
Wipro has 1 product in Trade Promotion Management and Optimization for the Consumer Goods Industry (Transitioning to Consumer Goods Trade Promotion Solutions) market