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yotpo
3.7
6 Reviews (All time)
Review weighting
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Browse Yotpo Reviews

Yotpo is present in 3 markets with 3 products. Yotpo has 6 reviews with an overall average rating of 3.7.

Brand Advocacy Services

Brand advocacy services refer to strategies, programs, and tools designed to harness the power of satisfied customers, employees, or partners to support and promote a brand or product. These services involve identifying, engaging, and amplifying the voices of brand advocates, helping them share their positive experiences, and leveraging their influence to drive brand awareness, loyalty, and sales. These services provide systems to incentivize for advocate action, tracks effectiveness of campaigns and provides features like leaderboards, badges or challenges to employees, customers, influencers or anyone else who has a genuine passion for the brand. These positive advocacy behaviors encourage others to use the brand's products/services, defend the brand, or proactively discuss its identity or values.

Yotpo has 1 product in Brand Advocacy Services market
  • Yotpo
    4.0
    1 Review

Multichannel Marketing Hubs

Gartner defines multichannel marketing hubs (MMHs) as software applications, primarily delivered as SaaS, that orchestrate personalized campaigns and event-driven customer journeys across marketing channels. These applications leverage customer data, predictive models and real-time insights to optimize the timing, channel and content of interactions. MMHs apply advanced analytics, AI and prescriptive intelligence to help marketing and technical teams manage the end-to-end life cycle of customer journeys. Although MMHs overlap with customer data platforms (CDPs) and personalization engines, their primary focus is enabling marketing users to manage large-scale consumer interactions, particularly in owned media channels such as email and app push. Multichannel marketing hubs empower marketers to deliver personalized media and orchestrate customer journeys, thus driving revenue, engagement and loyalty. These SaaS applications unify customer data, predictive insights and real-time decision making to optimize interactions across digital channels. MMHs enable multidisciplinary teams to manage campaigns and event-driven journeys via advanced analytics, artificial intelligence/machine learning (AI/ML) and prescriptive intelligence.

Yotpo has 1 product in Multichannel Marketing Hubs market
  • Yotpo
    3.6
    4 Reviews

User-Generated Content (UGC) Software

User-generated content software (or UGC platform) helps brands curate visual, video, and text product or company mentions from social media and other sources to support marketing brand-building efforts. This platform curates and cultivates user-generated, influencer, and short-form video content to scale content efforts. The content is then used across channels including website, email, advertising, events, and in-store. It is supported by Artificial Intelligence and data analysis tools to help identify the best-performing media, content use, sales, engagement, and conversion ratio. UGC software is used by travel, hospitality, CPG, retail, auto, and nonprofit industries among others to placement across paid and owned channels and syndication. The content curated and cultivated by UGC platform fills content gaps, adds scale, builds trust and enhances credibility to deliver against objectives such as awareness, conversion and advocacy.

Yotpo has 1 product in User-Generated Content (UGC) Software market
  • Visual UGC
    4.0
    1 Review
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
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