Amazon Web Services (AWS) Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines access management (AM) as tools that include authentication, authorization, single sign-on (SSO) and adaptive access capabilities for modern standards-based web applications, classic web applications and APIs. AM’s purpose is to give people (employees, consumers and other users) and machines access to protected applications in a streamlined and consistent way that enhances the user experience. For people, SSO is part of the enhanced experience. AM is also responsible for providing security controls to protect the user session during runtime. It enforces authentication and runtime authorization using adaptive access. Lastly, AM can provide identity context for other cybersecurity tools and reliant applications to enable identity-first security.

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Access Management (Transitioning to Customer Identity and Access Management (CIAM))

AWS Identity and Access Management (IAM)

Amazon Cognito

Amazon Web Services (AWS)

It Security & Risk Management Associate

As an administrator, my overall experience with AWS IAM has been very positive. This service provides a full framework for controlling access to resources across the AWS ecosystem. It allows me to define granular permission, manage identities, and enfore the least-priviledge access to the users, roles, and services. From an operational standpoint, IAM is to secure cloud workloads and ensuring that access to critical resources is always tight.

<50M USD

50M - 250M USD

500M - 1B USD

1B - 3B USD

3B - 10B USD

250M - 500M USD

Gov't/PS/ED <5,000 Employees

10B - 30B USD

30B + USD

Gov't/PS/ED 5,000 - 50,000 Employees

Gov't/PS/ED 50,000 + Employees

Director of IT Services

Mi percepcion del producto es buena porque es robusto y ademas gratuito con nuestra cuenta de AWS (no lo sabiamos en un principio).
Por contra en mi opinion es un sistema tan complejo de gestionar que un minimo error no puedes evitar o customizar no repercuta en por ejemplo aplique o bloquee a varios usuarios.

My perception of the product is good because it's robust and also free with our AWS account (we didn't know that initially).

On the other hand, in my opinion, it's such a complex system to manage that even a minor error can't be avoided or customized without affecting, for example, applying or blocking several users.

Business Development Associate

We use AWS IAM regularly for managing developer access, service permissions and deployment workflows across different AWS resources. It's honestly one of those services that becomes essential once infrastructure starts growing. The role based access setup and integration with other AWS services works really well.
The biggest challenge is policy management. Debugging permission issues can get frustrating with complex IAM policies or cross account access. Still, once the structure is properly organized, it gives strong control and visibility over access management.

Microsoft

Google

Okta

Palo Alto Networks (CyberArk)

Akamai

1Password

Other...

Alibaba Cloud

Oracle

IBM (Red Hat)

Fortinet

OpenIAM

Cloudentity

Ping Identity

One Identity

IAM Technology Group

Salesforce

Entrust

42Gears

LastPass

Cisco Systems

Broadcom (VMware)

Unotech

OpenText

Identity Automation

Amazon Web Services (AWS), established in 2006, is focused on providing essential infrastructure services to businesses globally in the form of cloud computing. The key advantage offered through cloud computing, particularly via AWS, is its capacity to shift fixed infrastructure expenses into flexible costs. Businesses have been able to forgo extensive planning and procurement of servers and other Information Technology (IT) resources, owing to AWS. AWS seeks to provide businesses with prompt and cost-effective access to resources using Amazon's expertise and economies of scale, as and when their business requires. Currently, AWS offers a robust, scalable, economic infrastructure platform on the cloud powering an extensive array of businesses worldwide. It operates across numerous industries with data center locations in various parts of the globe including U.S., Europe, Singapore, and Japan.

Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing. The ultimate benefit of cloud computing, and AWS, is the ability to leverage a new business model and turn capital infrastructure expenses into variable costs. Businesses no longer need to plan and procure servers and other IT resources weeks or months in advance. Using AWS, businesses can take advantage of Amazon's expertise and economies of scale to access resources when their business needs them, delivering results faster and at a lower cost. Today, Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. With data center locations in the U.S., Europe, Singapore, and Japan, customers across all industries are taking advantage of our low cost, elastic, open and flexible, secure platform.

Reviews

Ratings Overview

Overall experience with

Favorable Review

IAM gives strong security control system for managing AWS permissions at scale

Critical Review

A reliable and free system, although the somewhat complex management causes some insecurity.

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