Cisco Systems Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines access management (AM) as tools that include authentication, authorization, single sign-on (SSO) and adaptive access capabilities for modern standards-based web applications, classic web applications and APIs. AM’s purpose is to give people (employees, consumers and other users) and machines access to protected applications in a streamlined and consistent way that enhances the user experience. For people, SSO is part of the enhanced experience. AM is also responsible for providing security controls to protect the user session during runtime. It enforces authentication and runtime authorization using adaptive access. Lastly, AM can provide identity context for other cybersecurity tools and reliant applications to enable identity-first security.

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Access Management (Transitioning to Customer Identity and Access Management (CIAM))

Cisco Systems

Network Engineer

Easy to get started and set up, we installed the duo authentication proxy and it took no longer than a day to get it up and into the testing phase.
The management dashboard is really simple and great to work with, user management is made simple with AD connection, so all users added to ad can be replicated over to the dashboard.

Gov't/PS/ED <5,000 Employees

50M - 250M USD

<50M USD

500M - 1B USD

250M - 500M USD

1B - 3B USD

30B + USD

Gov't/PS/ED 5,000 - 50,000 Employees

3B - 10B USD

10B - 30B USD

Manager, IT Security and Risk Management

We have not had any significant issues that would require an elevated level of support or escalation.

Information Technology

We use Duo as our primary access management platform across our energy operations and it has consistently delivered strong security with minimal friction for our users. Duo gives us a unified way to enforce authentication, authorization and adaptive access controls across both modern and legacy application. The single sign-on experience has been a major improvement for our workforce, reducing login fatigue while strengthening session security. In energy sector where reliability and protection of operational systems are essential, Duo has proven to be stable , easy to administer and effective at reducing risk without slowing down productivity. 

Microsoft

Okta

Google

Amazon Web Services (AWS)

Broadcom

1Password

Fortinet

Oracle

Ping Identity

Palo Alto Networks (CyberArk)

One Identity

Entrust

Other...

Imprivata

SecureAuth

Cloudentity

OpenText

Salesforce

Quest

Thales

LastPass

IAM Technology Group

Eviden

Identity Automation

IBM (Red Hat)

Cisco is a company that specializes in networking technologies, particularly Internet Protocol (IP)-based solutions. It was established in 1984 by a group of computer scientists from Stanford University. As of today, Cisco has a global workforce, continuing to innovate in various fields, notably in routing and switching. Adding to its core business, the company also delves into emerging technologies including home networking, IP telephony, optical networking, security features, storage area networking, and wireless technology. Moreover, Cisco extends its expertise to offer a sweeping range of services such as technical support and advanced services. The company sells its products and services on an enterprise level, to commercial businesses, service providers, and end-users.

Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. 

Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. 

Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.

Cisco

Reviews

Ratings Overview

Overall experience with

Favorable Review

Duo Simplifies Access Management While Strengthening Security in Energy Sector Operations

Critical Review

No Significant Dislikes Or Issues, Multiple Authentication Options Available

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