One Identity Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines access management (AM) as tools that include authentication, authorization, single sign-on (SSO) and adaptive access capabilities for modern standards-based web applications, classic web applications and APIs. AM’s purpose is to give people (employees, consumers and other users) and machines access to protected applications in a streamlined and consistent way that enhances the user experience. For people, SSO is part of the enhanced experience. AM is also responsible for providing security controls to protect the user session during runtime. It enforces authentication and runtime authorization using adaptive access. Lastly, AM can provide identity context for other cybersecurity tools and reliant applications to enable identity-first security.

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Access Management (Transitioning to Customer Identity and Access Management (CIAM))

OneLogin

One Identity

IT Associate

It provides the SSO functionality we need with consistency, although many target apps we integrate with have little documentation specific to OneLogin. SCIM provisioning stalls fairly regularly and must be manually pushed along, but as a SAML and OIDC provider it does what we expect. The API is well documented and has allowed us to create some custom integrations when needed. (We implemented OneLogin many years ago and I've only worked with it for two years, so my perspective on our implementation is limited).

50M - 250M USD

<50M USD

1B - 3B USD

500M - 1B USD

250M - 500M USD

3B - 10B USD

Gov't/PS/ED <5,000 Employees

10B - 30B USD

30B + USD

Gov't/PS/ED 5,000 - 50,000 Employees

limited APIs, multiple extended downtimes, slow support resolution 

Software Developer

We've been using OneLogin for about 18 months to handle our identity access and SSO across a mix of legacy on-prem systems and newer SaaS tools. From a stability standpoint, it's been incredibly solid: we rarely see downtime, and the core authentication flows just work. SmartFactor Authentication has been a big win for us; it's helped us tighten up security without our end-users constantly complaining about MFA fatigue, as it only prompts them when the risk profile changes. On the flip side, the administrative interface can feel a bit fragmented. Since the most recent update, some of the deeper configuration settings are buried under more menus than they used to be, which makes quick troubleshooting a bit more tedious. Also, while the app catalog is huge, setting up custom SAML connectors for some of our more niche internal apps required more manual back-and-forth than I expected. It's a very capable platform for securing a diverse workforce, provided you have the time to get the initial provisioning rules exactly right.

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One Identity helps organizations strengthen cybersecurity, boost efficiency and control costs through the One Identity Fabric, a holistic approach to identity and access management (IAM). By unifying IAM tools, including identity governance and administration (IGA), access management (AM), privileged access management (PAM), and Active Directory management (AD Mgmt), it ensures optimal functionality and efficiency. This cohesive structure reduces identity sprawl and extends governance to the farthest endpoints of your IAM ecosystem. Proven and trusted on a global scale, One Identity manages more than 500 million identities for more than 11,000 organizations worldwide. 

One Identity helps organizations establish an identity-centric security strategy with Identity Governance and Administration (IGA), AD Account Lifecycle Management and Privileged Access Management (PAM) solutions. #SecurityStartsHere 

One Identity is a company that focuses on establishing an identity-centric security strategy for businesses. The firm's main offerings include Identity Governance and Administration (IGA), AD Account Lifecycle Management and Privileged Access Management (PAM) solutions, serving to tackle key business challenges such as user identity authorization and access control, ensuring a secure working environment.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Powerful provisioning and mapping tools once you get past the initial setup

Critical Review

Decent for enterprise

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