Ping Identity Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines access management (AM) as tools that include authentication, authorization, single sign-on (SSO) and adaptive access capabilities for modern standards-based web applications, classic web applications and APIs. AM’s purpose is to give people (employees, consumers and other users) and machines access to protected applications in a streamlined and consistent way that enhances the user experience. For people, SSO is part of the enhanced experience. AM is also responsible for providing security controls to protect the user session during runtime. It enforces authentication and runtime authorization using adaptive access. Lastly, AM can provide identity context for other cybersecurity tools and reliant applications to enable identity-first security.

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Access Management (Transitioning to Customer Identity and Access Management (CIAM))

Ping Identity Platform

Ping Identity

IT Services Associate

It's the quiet backbone of our security. It was a beast to configure, but now that it's live, it just works. Our users don't complain about logins anymore, and our security team finally feels like they have a handle on our hybrid environment.

3B - 10B USD

30B + USD

10B - 30B USD

<50M USD

1B - 3B USD

500M - 1B USD

250M - 500M USD

50M - 250M USD

Gov't/PS/ED <5,000 Employees

Gov't/PS/ED 5,000 - 50,000 Employees

Gov't/PS/ED 50,000 + Employees

Lead Sys Admin

Lots of configuration options which could be overwhelming with someone not familiar with that type of technology or for someone trying to learn could have some better training documentation.

Ingenieur Systemes

We have had an awesome experience with Ping Identity Platform. The software has provided us with extensive access and identity management solutions from multi factor authentication, single sign on and compliance. It is an easy to use tool and has a free unlimited trial for new users. It also fully automates access management helps us to easily recover forgotten passwords. Use of the tool has also made it possible for us to authorise or deny access to various work premises and systems depending on individual roles. 

Okta

Microsoft

Oracle

Other...

Broadcom

ForgeRock

One Identity (OneLogin)

Auth0

Palo Alto Networks (CyberArk)

Akamai

SecureAuth

Amazon Web Services (AWS)

WSO2

Google

OpenText (Micro Focus)

OpenIAM

One Identity

Broadcom (Symantec)

Salesforce

Gluu ApS

IBM (Red Hat)

GoTo

Broadcom (VMware)

Cloudentity

Identity Automation

Ping Identity is a company centered on enhancing the safety and efficiency of digital experiences. The principal business issue it addresses is the challenge of maintaining high-security standards while simultaneously ensuring smooth interactions for users. It enables enterprises to integrate top-tier identity solutions with existing third-party services. The main objective is eliminating passwords, curtailing fraud, supporting Zero Trust, among other security measures. Ease of operation is a primary focus, with a drag-and-drop canvas serving as the chief mechanism for achieving these goals. Offices span multiple global locations with the head office situated in Denver, Colorado.

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. That‚Äôs digital freedom. We let enterprises combine our best-in-class identity solutions with third-party services they already use to remove passwords, prevent fraud, support Zero Trust, or anything in between. This can be accomplished through a simple drag-and-drop canvas. That‚Äôs why more than half of the Fortune 100 choose Ping Identity to protect digital interactions from their users while making experiences frictionless. 

Headquartered in Denver, Colorado, Ping Identity also has offices across the world including Austin, Bangalore, Boston, Edinburgh, Israel, London, Melbourne, Paris, and Vancouver. 

Reviews

Ratings Overview

Overall experience with

Favorable Review

My experience with Ping Identity Platform.

Critical Review

Lots of setup and infrastructure and difficult to troubleshoot.

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