Overall experience with
How helpful reviews are selected
Favorable Review
Product: Basware AP Automation
A solid AP automation platform once the processes are configured properly
Likes and dislikes about
likes
I like having invoice capture, matching, approvals, exceptions, and status information in one system. The AP team can quickly see why an invoice has stopped and who needs to take action. The approval history and audit trail are also very useful. We no longer have to reconstruct the process from emails when someone asks who approved an invoice or why a payment was delayed. For standard PO invoices, the automation works well once the matching rules and master data are in good shape.
July 17, 2026
dislikes
Spend plans could be more flexible, often need to update large amounts of spend plans simultaneously
November 28, 2025
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