Overall experience with
How helpful reviews are selected
Favorable Review
Product: DataServ
Professionalism and Quality Resources Noted in DataServ SAP System Integration Process
Critical Review
Product: DataServ
Strong Search Features Balanced by Slow Update Rollouts and Communication Issues
Likes and dislikes about
likes
- Their Professionalism in all steps of the process - Their responsiveness and focus on customer satisfaction - The quality of the resulting product integrations
April 23, 2026
dislikes
The speed at which changes/individual client updates occur is too long. Communication (while getting better) has not always been the best. For example, there have been new features that are rolled out at a client level (i.e., not part of the monthly updates) that we did not find out about until several months after they were available. EDI capabilities were not as developed as they had led us to believe and took far longer to implement than expected. The day to day portion of the product has performed well and most of these issues have been implementation/service related. The system is just now going into testing on open APIs.
March 20, 2026
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