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mail_outlineEmail Page
4.5
0 Reviews (All Time)

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Customer Experience

Evaluation & Contracting
4.3
 
 
 
 
 
Integration & Deployment
4.5
 
 
 
 
 
Service & Support
4.5
 
 
 
 
 
Product Capabilities
4.5
 
 
 
 
 

Overall experience with

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Favorable Review

4.0
February 23, 2026
Product: monday.com

monday.com Adoption Simplifies Tracking Yet Presents Governance Consistency Challenges

Critical Review

3.0
May 29, 2026
Product: monday.com

Easy project setup and tracking, with reduced clarity on larger teams

Likes and dislikes about

likes

monday.com is great at balancing governance needs with usability as teams can customise boards to match their working styles while still being able to provide leadership with reporting visibility. The interface is intuitive enough for most teams to get started without formal training. Boards, automations, and integrations enable tailored workflows for agile deliveries, operational work, and structured projects. Commenting, tagging, and file sharing within tasks help keep conversations in context making it a single source of truth.

February 23, 2026

dislikes

The pricing is frustrating. The base subscription is a meaningful cost to smaller organisations and more advanced features are reserved for higher subscriptions. The reporting side is also limited, it covers the basics but falls short when you need something polished enough to share with stakeholders and senior management.

May 29, 2026

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