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4.5
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Customer Experience

Evaluation & Contracting
4.3
 
 
 
 
 
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4.3
 
 
 
 
 
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Overall experience with

How helpful reviews are selected
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Favorable Review

5.0
April 23, 2026
Product: Planview AdaptiveWork

Personalized Onboarding Benefits for Global R&D Harmonization

Critical Review

3.0
April 24, 2026
Product: Planview AdaptiveWork

High Learning Curve and Outdated Dashboards Impact Team's Experience With PAW

Likes and dislikes about

likes

We like the flexibility of AdaptiveWork without being overly complex or difficult to use. Easily the best feature is the Slide Publisher application that generates PowerPoint slides and automatically drops data from AdaptiveWork fields into the slides. It's a real time saver! We also had a great experience with our Planview implementation leaders. The Project Manager kept us on schedule and the Technical Developer had extensive understanding of all uses of AdaptiveWork, reporting applications, and integration with other software platforms. It was a very personalized implementation and the product is working well globally for our R&D teams.

April 23, 2026

dislikes

1. Learning curve is high. Team's don't like workplan management and it's features. They think PAW is possessed and makes updates we didn't ask for, etc. 2. The interface, especially in reporting and dashboards is very outdated. It isn't very visual. We use ai to create dashboards and displays that are professional enough for our stakeholders. The PAW dashboard customization/graphics are very poor. 3. Using PAW for resourcing and availability has never worked for us. There isn't a visual, quick way to see who is available. There is a ton in there, but none of it works for us. It almost feels way over engineered.

April 24, 2026

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