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4.4
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Customer Experience

Evaluation & Contracting
4.3
 
 
 
 
 
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4.2
 
 
 
 
 
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4.2
 
 
 
 
 
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Overall experience with

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Favorable Review

5.0
March 18, 2026
Product: Prisma AIRS

Palo Alto Networks Delivers Centralized AI Security With Broad Visibility and Control

Critical Review

3.0
March 10, 2026
Product: Prisma AIRS

AI Security Focus Enhances Risk Visibility, Yet Some Features Remain Underdeveloped

Likes and dislikes about

likes

The standout feature is Unified Governance and Visibility (AI - SPM): Shadow AI Discovery: It instantly identifies all unauthorized AI tools used by staff and provides clear risk scores for each. Real-time Data filtering: It can automatically block sensitive information (source code, customer data ) from being sent to an LLM before it ever leaves the network. Native Integration: If you already use Palo Alto's ecosystem (Firewalls, Prisma Access), this adds a powerful security layer without changing your team's workflow.

March 18, 2026

dislikes

The biggest challenge is that some features still feel a bit early-stage or limited, so theres a learning curve to understand how to get the most out of the platform. Certain alerts and reports can also require extra tweaking to fit your specific environment, which I find adds a bit of manual work.

March 10, 2026

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