• Categories

    • Loading categories...

      Loading markets...

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
All Categories
/
AIOps Platforms (Transitioning to Event Intelligence Solutions)

AIOps Platforms Reviews and Ratings

What is AIOps Platforms?

AIOps platforms analyze telemetry and events, and identify meaningful patterns that provide insights to support proactive responses. AIOps platforms have five characteristics:

Cross-domain data ingestion and analytics

Topology assembly from implicit and explicit sources of asset relationship and dependency

Correlation between related or redundant events associated with an incident

Pattern recognition to detect incidents, their leading indicators or probable root cause

Association of probable remediation

How Categories and Markets Are Defined

Product Listings

Filter by

Products 1 - 20 of 40
Sort by
Logo of PagerDuty

PagerDuty

By PagerDuty

4.3
(104 Ratings)

PagerDuty provides digital operations management solutions that help organizations manage and respond to critical issues in real time. The PagerDuty Operations Cloud is an AI-powered platform that automates and orchestrates the entire incident management lifecycle from detection to resolution.

PagerDuty Operations Cloud integrates AIOps, AI agents, automation, customer service operations, and incident management to offer a platform designed to improve operational resilience, drive innovation, and optimize costs. By enabling teams to mitigate risks and maintain continuity, PagerDuty helps businesses stay agile and responsive in today’s dynamic environments.

Show More Details
Logo of Splunk IT Service Intelligence (ITSI)

Splunk IT Service Intelligence (ITSI)

By Cisco Systems (Splunk)

4.4
(48 Ratings)

Splunk operates in the realm of digital security and observability to facilitate safer and more resilient digital infrastructures. The company delivers a unified platform equipped with capabilities to maintain the secure operations of an organization, insulating it against potential digital disruptions.

Show More Details
Logo of BigPanda

BigPanda

By BigPanda

4.4
(34 Ratings)

BigPanda turns IT noise into automated actions. The BigPanda Incident Intelligence and Automation platform, powered by AIOps, empowers organizations to keep business up and running, prevent service outages, and improve incident management to deliver positive customer experiences. The BigPanda platform assists organizations across industries and all sizes to power their digital services.

Show More Details
Logo of ilert

ilert

By ilert

4.4
(28 Ratings)

ilert is an AI-first Software as a Service (SaaS) company focused on providing alerting solutions, managing on-call services, and facilitating incident communication. The company aims to enhance digital uptime for businesses around the globe. Whether serving business-to-business (B2B) or business-to-consumer (B2C) companies, ilert's tools are designed to empower operational teams and ensure seamless system functionality.

Show More Details
Logo of ScienceLogic SL1

ScienceLogic SL1

By ScienceLogic

3.8
(28 Ratings)

ScienceLogic specializes in IT Operations Management. ScienceLogic’s main focus is to equip contemporary IT operations with precise insights to predict and efficiently solve issues in a digital, transient world. ScienceLogic’s IT Observability, AIOps and Automation solutions provide an expansive view across infrastructure, applications, cloud, sensor and distributed architectures. Further, the platform can act on this insight by contextualizing data with the help of relationship mapping, integrating and automating to deliver desired business outcomes.

Show More Details
Logo of BMC Helix Observability & AIOps

BMC Helix Observability & AIOps

By BMC Helix

4.8
(17 Ratings)

BMC Helix focuses on providing an AI-powered platform designed to support enterprise IT service and operations management. The company addresses the challenge of automating and streamlining IT processes by deploying AI agents that assist in anticipating operational needs and delivering automated solutions. This approach aims to enhance productivity within IT teams by optimizing workflows and supporting efficient ServiceOps management without manual intervention.

Show More Details
Logo of ignio

ignio

By Digitate

4.4
(17 Ratings)

Digitate provides agility, assurance, and resiliency to IT and business operations. Its flagship offering, ignio, is an AIOps platform that accelerates the automation of IT lifecycle tasks from triaging to resolution. ignio combines unified observability, AI-powered insights, and closed-loop automation to deliver better visibility and control over business KPIs in hybrid and multi-cloud environments. Further, it enables predictive and preventive operations with intelligent recommendations and self-healing.

Show More Details
Logo of Better Stack

Better Stack

By Better Stack

4.9
(13 Ratings)

Better Stack lets you see inside any stack, debug any issue, and resolve any incident.

Show More Details
Logo of Fabrix.ai Platform

Fabrix.ai Platform

By Fabrix.ai

5
(11 Ratings)

Fabrix.ai (formerly CloudFabrix) empowers enterprises with intelligent Data, AI, and Automation Fabric solutions to drive AI-driven automation. The company's innovative platform helps organizations streamline operations, enhance decision-making, and accelerate digital transformation through AI agents and Agentic Workflows for ITOps use cases.

Show More Details
Logo of Edwin AI

Edwin AI

By LogicMonitor

4.8
(10 Ratings)

LogicMonitor offers hybrid observability powered by AI. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. LogicMonitor provides IT and business teams operational visibility and predictability across their technologies and applications to focus less on troubleshooting and more on delivering seamless employee and customer experiences.

Show More Details
Logo of Moogsoft AIOps

Moogsoft AIOps

By Moogsoft

4.6
(10 Ratings)

Moogsoft is an AIOps incident management platform designed to assist technical teams in maintaining system availability. The principal issue it addresses is the management of the increased flow of telemetry data, systems, and tools. The platform is underpinned by machine learning algorithms that aim to facilitate noise reduction, correlation, and data classification across varying incident workflow stages. This assists in the quicker identification and resolution of the root cause of issues. Established in 2012, the company has a global customer base and has formed strategic alliances with several prominent managed service providers and outsourcing organizations.

Show More Details
Logo of Interlink Software AIOps Platform

Interlink Software AIOps Platform

By Interlink Software

4.8
(8 Ratings)

Interlink Software provides an AIOps platform that allows IT and business stakeholders to monitor and manage digital service health efficiently. The platform uses tools such as machine learning, universal integration, advanced alert correlation, automation, and service visualization. These tools assist large enterprises by ensuring their highly automated digital operations align with their business needs, reducing critical incident volumes and speeding up problem resolution. The platform enables real-time access through both mobile devices and browsers.

Show More Details
Logo of Selector

Selector

By Selector

4.7
(7 Ratings)

Selector AI is an AIOps platform with a focus on real-time insights for the management of multi-domain network and application infrastructures. It compiles data from numerous sources into a user-friendly platform, enabling IT teams to solve network problems promptly, dodge downtime, lower mean time to repair (MTTR), and enhance operations efficiency. It primarily solves the business issue of complex network management and simplifies data analysis for it.

Show More Details
Logo of Open 360 Platform

Open 360 Platform

By Logz.io

5
(4 Ratings)

Logz.io is a platform dedicated to assisting cloud-native businesses in securing and monitoring their environments using a range of open source tools. The company offers a solution that transforms the process of observability into a cost-efficient, high-value business driver. It enhances and unites robust and applicable Open Source capabilities across Logs, Metrics, and Traces. Additionally, it provides security monitoring through a cloud-based Security Information and Event Management (SIEM) system.

Show More Details
Logo of ServiceNow IT Operations Management

ServiceNow IT Operations Management

By ServiceNow

4
(3 Ratings)

ServiceNow is putting AI to work for people. We move with the pace of innovation to help customers transform organizations across every industry while upholding a trustworthy, human centered approach to deploying our products and services at scale. Our AI platform for business transformation connects people, processes, data, and devices to increase productivity and maximize business outcomes.

Show More Details
Logo of Elastic Observability

Elastic Observability

By Elastic

4.5
(2 Ratings)

Elastic enables organizations to securely harness search-powered AI so anyone can find the answers they need in real-time using all their data, at scale. By integrating AI with search technology, it facilitates the discovery of actionable insights from large volumes of both structured and unstructured data, addressing the need for real-time, scalable data processing.

Our Elasticsearch Platform delivers search-powered AI for observability, security and search. Companies can now solve real-time business problems and achieve better business outcomes by taking advantage of massive amounts of structured and unstructured data, securing and protecting private information more effectively, and optimizing infrastructure and talent resources more efficiently.

Elastic’s complete, easy-to-use cloud-based platform offers solutions in search, security, and observability, aimed at aiding businesses in leveraging AI technology securely and effectively.

Show More Details
Logo of DX Operational Intelligence

DX Operational Intelligence

By Broadcom

5
(1 Rating)

Broadcom Inc. is a global entity focusing on the design, development, and supply of semiconductor and infrastructure software solutions. Through these operations, the firm addresses the primary issue of providing efficient top-notch technology-based solutions.

Show More Details
Logo of HPE OpsRamp

HPE OpsRamp

By Hewlett Packard Enterprise (HPE)

4
(1 Rating)

Hewlett Packard Enterprise, known as a global edge-to-cloud company, concentrates on a range of technology and innovation services to connect, protect, analyze, and act on all data and applications wherever they live, from edge to cloud, focusing on addressing business challenges through technology.

Show More Details
Logo of IBM AIOps Insights

IBM AIOps Insights

By IBM

4
(1 Rating)

IBM is a well-established entity focused on technology and development. The primary mission revolves around fostering technological growth and enhancing infrastructure, achieved through focused developments and consulting services. By encouraging inventiveness and innovation, it is geared towards facilitating the transition of theoretical ideas into practical realities, thus improving global functionalities. IBM brings about transformation by creating advanced solutions that reshape and redefine the world.

Show More Details
Logo of Observo AI

Observo AI

By Observo AI

5
(1 Rating)

Observo AI, the AI Data Pipeline platform for Security and DevOps, helps Security and DevOps teams solve their biggest telemetry data problems. Observo AI allows enterprise teams to automate observability with a pipeline that constantly learns and evolves with your data, allowing Security and DevOps teams to reduce security and observability costs.

Show More Details

Gartner Research

Market Guide for AIOps Platforms (Transitioning to Event Intelligence Solutions)

Top Trending Products

Splunk IT Service Intelligence (ITSI)

Popular Product Comparisons

Moogsoft AIOps vs ServiceNow IT Operations ManagementServiceNow IT Operations Management vs Splunk IT Service Intelligence (ITSI)

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.