Zoho Reviews, Ratings & Features 2026 | Gartner Peer Insights

Analytics and business intelligence (ABI) platforms prepare, model, analyze and visualize data to support decision making. They deliver insights through AI-powered conversational experiences, interactive dashboards and classic reporting. They support collaboration between business and technical users for defining the dimensions, measures and business rules used to create and maintain semantic models. The platforms provide functionality for agentic analytics, where AI agents coordinate tasks across the data-to-insight workflow to automate insight delivery under governance and audit controls. Analytics and business intelligence platforms integrate data from multiple sources, such as databases, spreadsheets, cloud services and external data feeds, to provide a unified view of data, breaking down silos and transforming raw data into meaningful insights. They also allow users to clean, transform and prepare data for analysis, in addition to creating data models that define relationships between different data entities.

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Analytics and Business Intelligence Platforms

Zoho Analytics

Zoho DataPrep

Zoho

Animateur Formateur

Overall, it has been a very efficient experience analyzing our data to get key insights that help us transform our operations. It has become our source of accurate insights that guide us towards making the right decisions and to monitor our performance. Zoho Analytics offers exceptional insights visualization tools like graphs which makes it easy to read and discover patterns from our data.

<50M USD

50M - 250M USD

250M - 500M USD

500M - 1B USD

1B - 3B USD

3B - 10B USD

10B - 30B USD

Gov't/PS/ED <5,000 Employees

30B + USD

Gov't/PS/ED 5,000 - 50,000 Employees

TALENT ACQUISITION COORDINATOR

Experience was acceptable, but not exceptional. Product was not as suitable, intuitive or user-friendly for our purposes compared to others.

Finance Associate

Zoho Analytics has ensured we have single unified source of the truth across the organisation enabling everyone to work the same dataset whilst tailoring their individual needs via reports, charts and dashboards. It gives us near real-time view of the business and how each area is performing. Zoho Analytics has given us a significant competitive advantage and an excellent ROI compared to other BI and Analytics tolls on the market.

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DATAROCKS

Zoho Corporation is a privately held software company that is focused on delivering solutions to help businesses grow. The company's portfolio of more than 55 products is used by over 100 million people around the world and is designed to cater to varying business requirements such as sales, marketing, support, collaboration, finance, and recruitment. Zoho is concentrated on creating digital tools with a strict adherence to user privacy. It does not rely on an ad-revenue model, even for its free products. The firm's global reach extends from its headquarters in Austin, Texas to international offices in Chennai, India and other worldwide locations.

Zoho offers beautifully smart software to help you grow your business. With over 100 million users worldwide, Zoho's 55+ products aid your sales and marketing, support and collaboration, finance, and recruitment needs√¢‚Ç¨‚Äùletting you focus only on your business. Zoho respects user privacy and does not have an ad-revenue model in any part of its business, including its free products. 
 
Zoho Corporation is a privately-held and profitable company headquartered in Austin, Texas with international headquarters in Chennai, India, with offices across the globe.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Transparency and Data Agility with Zoho Analytics

Critical Review

Product Integration Was Consistent, Overall Experience Did Not Meet Expectations

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