Overall experience with
How helpful reviews are selected
Critical Review
Product: Boomi Enterprise Platform
Sales Process Smooth but Support Quality and Setup Complexity Noted as Issues
Likes and dislikes about
likes
Low-code and visual interfaces help with understanding the integration flows, collaboration, and stakeholder walkthroughs. The drag and drop feature for data mapping is also a great feature. System-to-system integration capabilities. Data synchronization across different platforms. Multiple vendor integration capabilities.
April 22, 2026
dislikes
* I created one (simple) support case and this take more days to resolve by the support team then I expected in the first case. I didn't use the escalation procedure. I assume that new support cases take less time to resolve. * The complexity to setup the integration with the Layer7 API Gateway * We are using the Boomi Control plane. This product was acquired from APIIDA. The transition from APIIDA to Boomi wasn't smoothly at all.
July 9, 2025
This service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.