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Reviews

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OverviewReviewsLikes and Dislikes

Ratings Overview

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mail_outlineEmail Page
4.6
0 Reviews (All Time)

Rating Distribution

Distribution based on 0 ratings
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Customer Experience

Evaluation & Contracting
4.4
 
 
 
 
 
Integration & Deployment
4.6
 
 
 
 
 
Service & Support
4.5
 
 
 
 
 
Product Capabilities
4.7
 
 
 
 
 

Overall experience with

How helpful reviews are selected
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Favorable Review

4.0
November 5, 2024
Product: NetScaler

NetScaler ADC: One of the Leaders for a Reason

Critical Review

3.0
June 20, 2019
Product: NetScaler

Good product - less than good support and account management

Likes and dislikes about

likes

The main features of NetScaler that I find mostly used are the following - SSL Offloading - GSLB - Security Updates - NetScaler Gateway Majority of our customers have web applications that they want to load balance and they are using HTTPS. NetScaler reduces the utilization of web servers due to its SSL offloading capability. GSLB is also widely used as they are looking for a seamless load balancing solutions and DR solution for multiple sites. NetScaler also updates their security bulletin from time to time, ensuring customers that they are being secured from all vulnerabilities. Lastly, the majority of CVAD customers we have also purchased NS Gateway to secure their CVAD sessions using its ZTNA principle that the gateway uses.

November 5, 2024

dislikes

Terrible support. Account team too focused on next sale. Citrix Support relies too much on user community to provide testing and support FAQs. Most of the Citrix fix procedures come from user community info.

June 20, 2019

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