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Reviews

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OverviewReviewsLikes and Dislikes

Ratings Overview

Review weighting
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mail_outlineEmail Page
4.4
0 Reviews (All Time)

Rating Distribution

Distribution based on 0 ratings
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Customer Experience

Evaluation & Contracting
4.3
 
 
 
 
 
Integration & Deployment
4.4
 
 
 
 
 
Service & Support
4.3
 
 
 
 
 
Product Capabilities
4.5
 
 
 
 
 

Overall experience with

How helpful reviews are selected
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Favorable Review

4.0
June 17, 2026
Product: Jira

Jira - Project Management and Service Desk

Critical Review

3.0
February 6, 2025
Product: Jira

JIRA: competent and flexible, but also clunky and too heavyweight

Likes and dislikes about

likes

1. For small organizations, it offers a great platform for software development and testing by utilizing its's product such as Confluence. 2. The ticketing system is also well furnished and offers most f the ITSM needs 3. Jira houses several useful software such as Confluence and Trello which can easily be integrated with third-party products such as Google and Zoom 4.One of Jira products, Confluence, is essential for agile project management and creating documentation 5. For scrum and agile projects, it's pretty easy for project management, assigning, and managing tasks. All this is possible using Conflunce.

June 17, 2026

dislikes

- JIRA's UI is clunky and hard to use. - Too opinionated in some cases. - It feels heavyweight.

February 6, 2025

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