Overall experience with
How helpful reviews are selected
Favorable Review
Product: LeadSquared Marketing Automation
Effective lead management with helpful automation, but reporting limitations remain
Critical Review
Product: LeadSquared Marketing Automation
Great Product, Poor Implementation - Lack of understanding of business cases
Likes and dislikes about
likes
The automation workflows are excellent and very easy to setup. They enable us to track every step of the lead journey and keep engaging with our leads. The marketing automation feature is also excellent and is one of a kind.
June 1, 2026
dislikes
- If I move to Manage Accounts and choose to Assign leads in action, it provides me with all the leads that are in my CRM to be assigned. This makes the management of leads within an account tedious and it's a bug LeadSquared has not been able to resolve. - Restraining of Images and Documents, we want to manage the contracts here in the CRM itself but are unable to because they are usually seen by everybody here. - Manage Tasks and managing tasks is very unfriendly UI, my team and I have not been able to use it as frequently as we should be using it. Increment in its usabality can make my team productive 10 folds easily.
May 6, 2024
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