Mekari Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines B2B marketing automation platforms (B2B MAPs) as software applications that support demand generation processes at scale. B2B MAPs help marketers capture and qualify leads and accounts, orchestrate marketing-driven engagement across the full customer journey, and use analytics to optimize and measure performance.
B2B MAPs enable marketers to automate a wide range of activities intended to drive new customer acquisition, retention and growth. To support the pursuit of new commercial opportunities (from current or prospective customers), marketers use B2B MAPs to generate, prioritize, and manage leads and account buying groups across the revenue life cycle. This includes the distribution of marketing-generated and qualified leads to sales teams for further pursuit.
Also, B2B MAPs are used to orchestrate and measure multichannel customer engagement campaigns and programs. B2B MAPs enable marketers to design and activate some communication channels natively — most notably, email and web landing pages — and orchestrate customer engagement through other channels via integrations with other tools/platforms.

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Mekari Qontak

Mekari

Assistant Marketing Manager

Very good overall - expectations are clear, measureable, and consistently met in day to day operations

<50M USD

50M - 250M USD

250M - 500M USD

1B - 3B USD

500M - 1B USD

10B - 30B USD

Gov't/PS/ED <5,000 Employees

Crm/martech

Mekari Qontak is a chapest CRM & Omnichannel especially for Indonesian company as they are offer local rates (IDR), Our company use this for Dealer/Automotive Sales Team.

IT Manager

I think overall it is good, but this software is specific for sales. We use this software to increase sales for customers, we use this software for B2B and retail companies. The Deals menu is really good for sales, the head of department can oversee the team. 

Salesforce

Zoho

Adobe

Other...

Microsoft

Amazon Web Services (AWS)

Oracle

Freshworks

HubSpot

CleverTap

MoEngage

Braze

Netcore

ActiveCampaign

Mindmatrix

Wigzo

Mekari is a software (SaaS) company that supports business and professional growth through digital transformation. With an integrated ecosystem of solutions for Human Resources, Finance, Accounting, Supply Chain, CRM, Customer Support, Tax, Digital Signature, and other business processes, Mekari has been trusted by over 35,000 companies in the region. We provide customizable systems to optimize smart operations, enhance efficiency, and faster decision-making, and drive sustainable growth.

Mekari is #1 Software-as-a-Service (SaaS) company in Indonesia with the mission to empower the progress of businesses and professionals across various industries. Our innovative cloud-based technology solution in HR (Mekari Talenta), Accounting (Mekari Jurnal), Sales (Mekari Qontak), Tax (Mekari Klikpajak), Electronic Signature (Mekari Sign), and Benefits (Mekari Flex) have been used by thousands of businesses in Indonesia.

To reach millions, we need more people like you ‚Äîthose who are eager to innovate, lead, and win together with us.

Mekari is a growth catalyst for professionals and businesses in Indonesia and South East Asia Region. Through its SaaS, financial, and professional services, Mekari has been empowering digital transformation for over 35,000+ micro, small, medium, and large, enterprise companies and 600,000+ users through automation that efficiently the business processes in various industries.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Sales Management Features Enhance Oversight, But Support Response Times Remain Slow

Critical Review

Mekari Qontak Offers Localized CRM Solutions With User-Friendly Indonesian Interface

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