• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
 in  Market

Reviews

in
0.0
0 Reviews
OverviewReviewsLikes and Dislikes

Ratings Overview

Review weighting

mail_outlineEmail Page
2.4
0 Reviews (All Time)

Rating Distribution

Distribution based on 0 ratings


Customer Experience

Evaluation & Contracting
4.0
 
 
 
 
 
Integration & Deployment
5.0
 
 
 
 
 
Service & Support
2.5
 
 
 
 
 
Product Capabilities
3.0
 
 
 
 
 

Overall experience with

How helpful reviews are selected


Favorable Review

4.0
March 13, 2024
Product: Zinc

Time saver

Critical Review

2.0
August 8, 2025
Product: Zinc

Lack of Third Party Verification and Poor AI Support Impact US Operations

Likes and dislikes about

likes

Ease of use and automation. It is such a time saver.

March 13, 2024

dislikes

There is no option for 3rd party verification causing delays and confusion to candidate, Zinc support who is based in the UK, and HR team in the US. The product only has support hours in the UK time zone and cannot call US phone numbers for supporting with employment verification. Their chat feature has the worse AI capabilities I've seen to date with a customer support response time averaging 2 weeks.

August 8, 2025

Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
This site is protected by hCaptcha and its Privacy Policy and Terms of Service apply.
  • Community Guidelines
  • Listing Guidelines
  • Browse Vendors
  • Rules of Engagement
  • FAQ
  • Privacy
  • Terms of Service
©
 
©