OpenText Reviews, Ratings & Features 2026 | Gartner Peer Insights

BaaS vendors deliver data protection as a service by hosting the backup software and the primary backup repository in privately operated or public cloud data centers. The backup infrastructure, including backup software and backup servers and storage, is managed by the BaaS vendor. Customers are still responsible for implementing backup policies and performing recovery tasks, but are not responsible for the day-to-day maintenance and operation of the backup system.

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Backup as a Service

OpenText Server Backup

OpenText Core Cloud to Cloud Backup

OpenText Core Endpoint Backup

OpenText

Chief Operations Officer

Always available and working backup solution, I've been using Carbonite for more than 10 years already and it never failed me.

<50M USD

50M - 250M USD

500M - 1B USD

Gov't/PS/ED <5,000 Employees

IT Manager

Carbonite Server Backup provides peace of mind with consistent, automated backups. It's dependable for protecting critical data and supports various platforms, but while the setup is straightforward, the interface could benefit from modernization.

Design Manager

Overall, the tool has all the capabilities that are required for an ideal backup tool to be used by enterprise and govt sector customers at their on-premises and cloud data centers.

Acronis

Other...

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Veritas

Commvault

Kaseya

Rubrik

Keepit

Salesforce (Own)

OpenText powers and protects information. As a global secure information management provider for businesses, OpenText tools span content management, artificial intelligence (AI), cybersecurity, cloud, and business networks. For over 30 years, OpenText has helped organizations manage and protect their data and documents while modernizing their information architecture. Its integrated hub connects information across departments and applications to enhance employee experience, productivity, and collaboration, while making information structured and searchable through AI, machine learning, and semantic search. In addition, OpenText delivers endpoint security and digital life protection solutions to safeguard businesses against cyberattacks and data breaches.

OpenText is a world leader in Information Management, helping companies securely capture, govern and exchange information on a global scale. OpenText solves digital business challenges for customers, ranging from small and mid-sized businesses to the largest and most complex organizations in the world. For more information about OpenText (NASDAQ/TSX: OTEX), visit www.opentext.com

Reviews

Ratings Overview

Overall experience with

Favorable Review

Preferred backup tool and capabilities of Carbonite.

Critical Review

Carbonite Server Backup Offers Strong Security But Lacks Modern Interface

Likes and dislikes about

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