Lecom Reviews, Ratings & Features 2026 | Gartner Peer Insights

BPM-platform-based case management frameworks are configurable 'apps' meant to help solution architects accelerate the delivery of unique and flexible case management solutions. Case management frameworks (CMFs) are commercial software offerings designed to reduce the time and complexity of creating case-style process solutions by providing architectural patterns and at least some business domain capabilities 'out of the box.' Work is caselike when each work item — each case — requires unique handling, involving complex interactions between content, people, transactions and business or regulatory policies in order to deliver an optimal outcome.  Case-style processes do not progress in a serial or completely predictable fashion.  Rather, they often require multiple dependent workflows to be orchestrated, making them particularly complex to architect. Very often, caseworkers need the flexibility to decide the best next action for a case, rather than following a prescribed workflow.

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BPM-Platform-Based Case Management Frameworks

Lecom Platform

Lecom

Analista De Tecnologia

A Solução BPM Lecom, contribuiu para a melhoria da comunicação entre áreas, organizando tarefas e atividades que antes ficavam dispersas, trouxe ganhos significantes para os negócios e agilidade de vários Processos. No entanto houve situações de mal uso da ferramenta por parte de quem modelava na ferramenta. Acreditaram que dava para colocar tudo ali de qualquer forma e com percepção individual, muitas vezes, esqueceram que era uma ferramenta de BPM e não deveria ter sido utilizado para qualquer tarefa.

The Lecom BPM solution helped improve communication between departments, organizing previously disparate tasks and activities, bringing significant business benefits and streamlining various processes. However, some modelers misused the tool. They believed they could fit everything in any format, and with their individual perception, they often forgot it was a BPM tool and shouldn't have been used for any task.

<50M USD

500M - 1B USD

1B - 3B USD

Gov't/PS/ED <5,000 Employees

Software Developer

A plataforma está de encontro com o que a empresa precisa. Ela entrega um ótimo papel do que é proposto como plataforma de BPMS. Desde de que entrou em vigor a empresa ficou muito mais organizada e rápida entre os seus processos.

The platform perfectly meets the company's needs. It delivers on its promise as a BPMS platform. Since its implementation, the company has become much more organized and efficient in its processes.

Other...

Bizagi

Microsoft

Kissflow

Lecom is a Brazilian software manufacturer specialized in intelligent processes that combine automation, data, and intelligence to transform complex operations into simple, efficient, and connected workflows.
Its platform integrates BPM, RPA, AI, and low-code/no-code, enabling companies across different industries to automate processes with flexibility, governance, and security, while giving business areas autonomy to design and evolve workflows and accelerating innovation.
More than just reducing costs or eliminating manual tasks, Lecom drives digital transformation with purpose: freeing up quality time, supporting data-driven decisions, and building more agile and scalable operations.
Hundreds of organizations already trust Lecom to advance their hyperautomation journeys, enhance customer experience, and strengthen competitiveness.

A equipe Lecom acredita que pode colaborar para que as empresas tenham o melhor da tecnologia no seu dia a dia. Trabalhamos para que eu, você e as organizações públicas ou privadas possam acompanhar tudo, ser proativas ou reativas, mas estejam preparadas para entender e superar as expectativas de seus clientes que mudam em um ritmo alucinante. O mundo muda mais rápido do que eu consigo mudar a tecnologia, nossa proposta é dar o ambiente tecnológico para que possamos mudar mais rápido. Se este ritmo de constante mudança já tira o sono de executivos e gestores em termos de velocidade para mudar processos, treinar pessoas, dividir trabalho, repensar políticas, imaginem seu impacto em termos de evolução de sistemas e infraestrutura de TI. Quem não conhece algum caso de uma organização que tentou introduzir uma nova forma de trabalhar com um histórico assustador de fracassos, danos e traumas no que tange a dimensão de tecnologia. Sincronizar este ciclo de mudanças de tecnologia com as expectativas de clientes e requisitos de negócio é certamente um dos grandes desafios desta década para CIOs, Executivos, Consultores e Acadêmicos. Esta é a visão da LECOM para diminuir drasticamente os tempos de desenvolvimento de soluções e entregar soluções baseadas em processos, colaboração corporativa, mobilidade e inteligência operacional, mudando a forma como unidades de negócio e tecnologia interagem. É com esta visão que objetivamos aumentar a produtividade do trabalhador intelectual gerando maior produtividade e inovação para organizações privadas e públicas.

Lecom collaborates to help organizations integrate technology into their daily operations. The aim is to enable businesses to be prepared to understand and meet changing client expectations efficiently. The company offers technological environments that can adapt quickly to constant changes in business needs. This helps executives and managers address challenges related to evolving processes, training personnel, and IT infrastructure development. Synchronizing technology changes with business requirements and client expectations is a critical challenge for CIOs, executives, consultants, and academics. Lecom strives to reduce solution development times and provide process-based, collaborative, mobile, and operational intelligence solutions, enhancing the interaction between business units and technology. This approach aims to improve productivity and foster innovation in private and public organizations.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Ease of use and communication stand out, but search and redirection fall short.

Critical Review

Powerful tool for BPM, but requires conscious use and proper training.

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