Overall experience with
How helpful reviews are selected
Favorable Review
Product: Appian Platform
Consistent Feature Updates and Scalability Noted Despite Gaps in UI Customization
Critical Review
Product: Appian Platform
Very powerful for business automation, but limitations on UX of apps
Likes and dislikes about
likes
- Appian is intuitive and user-friendly, making it easy for both technical and non-technical users to adopt. - Reliable performance with minimal downtime or disruptions. - Responsive customer support that provides timely and helpful assistance. - Flexibility and scalability to support evolving business needs.
April 29, 2026
dislikes
Lack of automation hooks for IAS, lack of multi-tenancy, server side round trips are negative UX in 2026
April 27, 2026
This service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.