Overall experience with
How helpful reviews are selected
Favorable Review
Product: Power Automate
Automations in Incident Management Highlight Flexible Workflow Design With Power Automate
Critical Review
Product: Microsoft Copilot Studio
Evaluating Microsoft Copilot Studio AI-Agent Integration and Governance Challenges
Likes and dislikes about
likes
For very practical automations like automating emails and compliance related things covering complex conditions and routing this platform provides excellent capability. We have also developed an app for recording visitors in our office in this platform where visitor records are captured including their photo and an email notification is being automatically sent to the person to whom the visitor wants to visit. As a tool it is best, the use case can be anything thing.
February 9, 2026
dislikes
Costs and License Management for using Agents with Copilot Credits is difficult to understand
November 24, 2025
This service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.