Newgen Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines business process automation (BPA) tools as software that enables the design, execution and monitoring of business processes involving diverse sets of systems and humans. BPA tools provide an environment for developing, running and monitoring business processes that incorporate process models (and other business, decision and data models) enabling automation of business operations. BPA tools play a crucial role in streamlining business processes, thereby increasing efficiency, reducing human error and enabling better decision making across various functions and industries.

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Business Process Automation Tools

Newgen iBPS Low Code Process Automation Platform

NewgenONE Platform

Newgen

FOUNDER

Newgen provides a robust , scalable and future ready low-code process automation solution

<50M USD

50M - 250M USD

3B - 10B USD

250M - 500M USD

500M - 1B USD

10B - 30B USD

1B - 3B USD

Gov't/PS/ED <5,000 Employees

30B + USD

Gov't/PS/ED 5,000 - 50,000 Employees

Electrical Engineer

It is a highly scalable platform independent BPM solution. Has been useful to streamline business processes in the company. Has seamless integration abilities which makes it capable of being introduced into any existing IT architecture.

IT MANAGER

Overall, users find NewgenONE effective and flexible for automating complex workflows with strong integration, though the UI and implementation complexity sometimes draw criticism.

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IBM (Red Hat)

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Appian

Tungsten Automation

DST Systems

Bizagi

BP Logix

Creatio

Esker

Bonitasoft

ProcessMaker

500apps

7-Network

FLOWX.AI

Newgen Software Orchestrates Intelligent Enterprises at scale. The NewgenONE Platform unifies content, processes, and communications into an orchestration layer where intelligence is embedded into how enterprises operate, with trust, governance, and control built in. Enterprises move beyond fragmented initiatives to continuously adaptive, production-ready operations. Decisions, workflows, and experiences evolve in real time, shaped by context, data, and embedded AI. Trusted by leading organizations worldwide, Newgen defines how modern enterprises operate, intelligently and at scale.

Newgen is the leading provider of a unified digital transformation platform with native process automation, content services, and communication management capabilities. Globally, successful enterprises rely on Newgen‚Äôs industry-recognized low code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud. From onboarding to service requests, lending to underwriting, and for many more use cases across industries. Newgen unlocks simple with speed and agility.

Newgen is a company that specializes in providing a unified platform for digital transformation. This includes capabilities in process automation, content services and communication management. Its low code application platform is relied on globally, allowing businesses to develop and deploy complex, content-driven applications on the cloud. Newgen serves several uses cases across industries and is equipped to handle everything from onboarding to service requests and lending to underwriting, all in a fast and agile manner.

Reviews

Ratings Overview

Overall experience with

Favorable Review

NewgenONE Delivers Flexibility Amid Feedback on Complexity and Lag Issues

Critical Review

Highly scalable, seamless integration and easy to adjust process execution priorities

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