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mail_outlineEmail Page
4.4
0 Reviews (All Time)

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Distribution based on 0 ratings
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Customer Experience

Evaluation & Contracting
4.3
 
 
 
 
 
Integration & Deployment
4.3
 
 
 
 
 
Service & Support
4.3
 
 
 
 
 
Product Capabilities
4.4
 
 
 
 
 

Overall experience with

How helpful reviews are selected
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Favorable Review

4.0
January 16, 2026
Product: Gem Recruiting CRM

My go-to tool to manage prospects!

Critical Review

3.0
September 30, 2025
Product: Gem Recruiting CRM

AI Features Streamline Tasks, But HRIS Sync Remains Restricted

Likes and dislikes about

likes

It's very easy to set up projects and manage prospects in each of them.

January 16, 2026

dislikes

Gem has an integration with Rippling (our HRIS), but it's a one way integration that has limitations. For example, Gem can push basic role and candidate details to Rippling for account onboarding (like name, contact info, department) but not any other information (like compensation, manager, etc). The biggest issue is that Gem won't even push through employment type, because it doesn't have the concept of exempt or non-exempt which is literally the bare minimum for recruiting.

September 30, 2025

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