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OverviewReviewsLikes and Dislikes

Ratings Overview

Review weighting
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mail_outlineEmail Page
4.1
0 Reviews (All Time)

Rating Distribution

Distribution based on 0 ratings
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Customer Experience

Evaluation & Contracting
4.4
 
 
 
 
 
Integration & Deployment
3.9
 
 
 
 
 
Service & Support
4.6
 
 
 
 
 
Product Capabilities
4.3
 
 
 
 
 

Overall experience with

How helpful reviews are selected
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Favorable Review

4.0
June 25, 2026
Product: GEP SMART

A strong platform for contracts, spend visibility, and purchase requests

Critical Review

3.0
February 6, 2025
Product: GEP SMART

Unveiling the Limitations of GEP SMART in Category Planning

Likes and dislikes about

likes

Central contract management: it gave me one place to access and review franchise related contracts instead of having to search through separate files or email chains. Spend visibility: the dashboards made it easy to review spending by supplier category, including areas like store signage, printed materials, and fixtures. Purchase Request management: it provided a structured way to submit, review, and tracked franchise related purchase requests through the approval process. Supplier onboarding: it helped keep supplier information, required documentation, and onboarding activity organized with the same platform.

June 25, 2026

dislikes

My main problem arises from differences in data as I try to combine data from different sources. Difficulty in making good team decisions becomes a side effect of this problem.

February 6, 2025

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