Epicor Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines cloud enterprise resource planning (ERP) for product-centric enterprises as a market for application technology that supports the automation of operational activities for the manufacturing, distribution, delivery and servicing of goods. Cloud ERP for product-centric enterprises is delivered under a SaaS license model (with frequent mandatory updates), where application support, infrastructure provisioning and management are the responsibility of the vendor.

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Find the top Cloud ERP for Product-Centric Enterprises with Gartner. Compare and filter by verified product reviews and choose the software that’s right for your organization.

Cloud ERP for Product-Centric Enterprises

Epicor Kinetic

Epicor Prophet 21

Epicor

IT Manager

Once we migrated to Kinetic in the cloud, we started to see more and more benefits to the software. The on premise solution that we used to have limited what we could achieve.

50M - 250M USD

<50M USD

250M - 500M USD

500M - 1B USD

1B - 3B USD

3B - 10B USD

30B + USD

Gov't/PS/ED <5,000 Employees

10B - 30B USD

Support has been challenging to get ahold and not overly responsive.

Independent Business Owner

Epicor Kinetic feels like a central control hub for business.I use it to manage purchase orders for routers , switches , sim inventory , and spare parts , while also tracking customer installations , service tickets , and billing cycles 

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Epicor equips hard-working businesses with enterprise solutions that keep the world turning. For 50 years, Epicor customers in the automotive, building supply, distribution, manufacturing, and retail industries have trusted Epicor to help them do business better. Innovative Epicor solution sets are carefully curated to fit customer needs and built to respond flexibly to their fast-changing reality. With deep industry knowledge and experience, Epicor accelerates its customers’ ambitions, whether to grow and transform or simply become more productive and effective. 

We’re here for the hard-working businesses that keep the world turning. They’re the companies who make, move, and sell the things we all need. They trust Epicor to help them do business better. Their industries are our industries, and we understand them better than anyone. By working hand-in-hand with our customers, we get to know their business almost as well as they do. Our innovative solution sets are carefully curated to fit their needs, and built to respond flexibly to their fast-changing reality. We accelerate every customer’s ambitions, whether to grow and transform, or simply become more productive and effective. That’s what makes us the essential partners for the world’s most essential businesses.

Weâre here for the hard-working businesses that keep the world turning. Theyâre the companies who make, move, and sell the things we all need. They trust Epicor to help them do business better. Their industries are our industries, and we understand them better than anyone. By working hand-in-hand with our customers, we get to know their business almost as well as they do. Our innovative solution sets are carefully curated to fit their needs, and built to respond flexibly to their fast-changing reality. We accelerate every customerâs ambitions, whether to grow and transform, or simply become more productive and effective. Thatâs what makes us the essential partners for the worldâs most essential businesses.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Epicor Kinetic Offers Real-Time Inventory and Service Tracking with Powerful Features

Critical Review

Benefits Offset by Difficulties in Upgrades and Responsiveness

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