Cloud Fax Solutions Reviews and Ratings

Retarus provides a high level of support and attention to detail. We were able to consolidate all of our fax to email and SMS solutions and provide our users with a standard experience. This consolidation also allowed us to centralize the management of multiple systems and thus free up work hours across multiple teams.

Efax is used in conjunction with Zoom phone to offer fax services for our team. The experience for admins and users is straightforward and easy to use.

Overall a good product. I hope to leverage the AI tools as they get better. Good cost savings and simplified management for now. The Technical Support team is excellent and always responsive even with the timezone differences.

EtherFAX is the largest fax network globally with over 6 million endpoints and is HITRUST certified. EtherFAX is a clear thought leader in security within the fax industry. They have the most extensive fax api library in the fax business and provide a Dialogic driver for RightFax that runs as a local service inside the Doctransport module. Moving fax to the cloud or hybrid cloud with etherFAX is very easy and costs less than having on prem phone lines and telco gear. EtherFAX has a low cost virtual fax gateway called ERIS that can be used to fax enable your email, MFP's and file drop for sending or receiving faxes from a local network. Their sales and technical staff are great to work with and are extremely knowledgeable. EtherFAX has a clear vision for B2B fax, including application integrations into O365, MS Teams, Slack, Epic and fax to email. They are the only vendor that I could find that offer fax to email using S/MIME.