• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

What is Cloud Fax Solutions?

Cloud fax supports sending and receiving faxes without the usual fax machines, phone lines, or on-premises digital fax server software. All fax communications are instead digitized and sent via the Internet Protocol (IP) network to the cloud before routing to the analog fax machines and fax-enabled printers connected to the telephone and IP networks or, indeed, to cloud-based fax recipients. Cloud fax services allow enterprises to avoid on-premises telephony costs related to fax phone lines or IT costs to support the on-premises fax infrastructure.

How Categories and Markets Are Defined
All Categories
/
Cloud Fax Solutions

Cloud Fax Solutions Reviews and Ratings

Best Cloud Fax Solutions Reviews 2026 | Gartner Peer Insights

Gartner Client Insights

Market Guide for Cloud Fax Solutions

Top Trending Products

Retarus Cloud Fax Solutions

Popular Product Comparisons

eFax vs Retarus Cloud Fax SolutionseFax vs etherFaxConcord Cloud Fax vs eFaxConcord Cloud Fax vs Retarus Cloud Fax SolutionsetherFax vs Retarus Cloud Fax Solutions

Product Listings

Filter by

Products 1 - 8 of 8
Sort by
Logo of Retarus Cloud Fax Solutions

Retarus Cloud Fax Solutions

By Retarus

4.7
(23 Ratings)

Retarus Cloud Fax modernizes how businesses send and receive critical documents—securely, instantly. It integrates seamlessly with any SaaS platform through robust APIs for smooth digital workflows. The API-driven design enables standards wise deep integration, process automation, while AI enrichment supports intelligent content and data processing. Backed by Retarus ’own Messaging Platform, Cloud Fax delivers fast, reliable, and secure transmissions with global high availability and European data sovereignty. Companies gain cost savings, streamlined processes, and full compliance with GDPR and HIPAA. Trusted by enterprises worldwide, Retarus Cloud Fax combines proven reliability with modern innovation in cloud communications.

Show More Details
Logo of eFax

eFax

By Consensus Cloud Solutions

3.8
(5 Ratings)

eFax is a software that facilitates the transmission and receipt of faxes through email and internet-connected devices, eliminating the need for traditional fax machines and phone lines. The software allows users to send and receive faxes as PDF or image attachments directly from computers, smartphones, or tablets, supporting secure document transfer and electronic signature features. eFax includes options for cloud storage of faxed documents, fax number management, and integration with email clients. It addresses the business need for efficient, paperless fax communication and helps streamline document workflows across distributed teams.

Show More Details
Logo of Concord Cloud Fax

Concord Cloud Fax

By Concord Technologies

4
(2 Ratings)

Concord Cloud Fax is a software designed to facilitate secure transmission and management of fax communications through cloud-based infrastructure. The software enables users to send, receive, and store faxes electronically, reducing reliance on traditional fax hardware and physical documents. It supports integration with existing business workflows and systems to streamline document exchange and improve operational efficiency. Features include compliance with common data privacy standards, real-time monitoring of fax activity, and automated document routing. Concord Cloud Fax aims to address common business challenges associated with manual fax processes, such as inefficiency, security risks, and resource consumption, by providing a digital alternative that centralizes fax operations.

Show More Details
Logo of Documo Cloud Fax

Documo Cloud Fax

By Documo

5
(2 Ratings)

Documo Cloud Fax is a secure, HIPAA-compliant cloud fax platform built for healthcare and other regulated industries. In addition to online faxing for users and teams, Documo offers a robust Fax API that enables developers and healthcare organizations to embed faxing directly into software, automate inbound and outbound fax workflows, and connect fax activity with existing systems and business applications. When paired with Documo’s Intelligent Document Processing capabilities through the same broader platform and API ecosystem, organizations can go beyond fax transmission to automatically classify documents, extract data, and route information into EHRs such as PointClickCare, ModMed, NextGen, and Jane—helping modernize fax-driven operations while improving speed, compliance, and efficiency.

Show More Details
Logo of WestFax Secure Cloud Fax

WestFax Secure Cloud Fax

By WestFax

5
(1 Rating)

WestFax Secure Cloud Fax is a software that facilitates the transmission and management of faxes through a secure online platform. The software offers features such as encrypted fax delivery, compliance with privacy regulations, integration with email and document management systems, and tracking capabilities for sent and received documents. Designed to address the need for secure, reliable communications in industries that require faxed documentation, the software automates workflows and reduces reliance on traditional fax machines. It supports users in sending and receiving faxes electronically, helps manage fax logs, and ensures that sensitive information is transmitted and stored with appropriate security protocols.

Show More Details
Logo of Biscom Hybrid Fax

Biscom Hybrid Fax

By Biscom

Biscom Hybrid Fax is a software that enables organizations to send, receive, and manage fax communications through both on-premises and cloud-based systems. The software integrates with existing document workflows and enterprise environments, supporting various transmission channels including email, multifunction devices, and desktop clients. It provides features such as secure document transmission, audit trails, and compliance support for industries requiring data privacy. The software aims to address the business need for reliable and efficient faxing, allowing users to transition between different infrastructures while maintaining security, scalability, and compatibility with established business processes.

Be the first to .
Logo of Biscom On-Prem Fax

Biscom On-Prem Fax

By Biscom

Biscom On-Prem Fax is a software that enables secure and reliable electronic faxing within an organization's infrastructure. The software supports document transmission through integration with email systems, multifunction devices, desktop clients, and enterprise applications. It offers administrative controls for managing user access, fax routing, and regulatory compliance. Biscom On-Prem Fax is designed to address business needs related to secure document delivery, optimizing workflows that require high-volume and confidential communication, while allowing organizations to retain control over their data and meeting internal IT policies.

Be the first to .
Logo of etherFax

etherFax

By etherFAX

etherFax is a software that enables secure and scalable fax communications by leveraging cloud infrastructure. The software facilitates the transmission and reception of fax documents without the need for traditional fax machines or telephone lines. It integrates with various business applications and devices to streamline document workflows, supporting compliance requirements such as HIPAA and PCI. etherFax helps organizations manage fax delivery, archiving, and retrieval through advanced encryption and fax over IP protocols, addressing challenges related to legacy systems, security, and document management. The software is designed to support interoperability with virtual environments and ensures end-to-end encryption for sensitive information.

Be the first to .