Overall experience with
How helpful reviews are selected
Favorable Review
Product: eFax
eFax Offers Reliable Faxing With Convenient Email Integration And Secure Transmission
Likes and dislikes about
likes
I like that eFax makes sending and receiving faxes simple and secure directly through email. When looking for a solution, they were they only secure, HIPAA compliant option for digitally sending faxes via email. It eliminates the need for physical fax machines, saves time, and provides clear delivery confirmation. The convenience and reliability of being able to fax from anywhere are its biggest strengths
October 9, 2025
dislikes
Support team is terrible unequipped to support the product. The software is not capable of fulling an integration to Azure AD or Entra. The sales team will threaten legal action or bill you for the remainder of the contract if you want to cancel. Support teams are offshore and simply send back poor instructions that do not match the product, days later.
February 2, 2024
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