"Paycom Support Is Outstanding"

Submitted

4.0
4.0
Overall User Rating

Product(s): Paycom

Overall Comment:"The team that has been assigned to us has been amazing. Great Job!"

Lessons Learned

Description
Description

What do you like most about the product or service?

Automated features such as PAFs, passive enrollment for benefits, and COBRA

Description
Description

What do you dislike most about the product or service?

I have not discovered a weakness as of yet.

Evaluation & Contracting

4.0
Description

Why did you purchase this product or service?

  • Create internal/operational efficiencies
  • Improve customer relations/service
  • Enhance decision making
Description

What were the key factors that drove your decision?

  • Strong services expertise
  • Product functionality and performance
Description

Which other vendors did you consider in your evaluation?

  • Paylocity

Integration & Deployment

4.0

Service & Support

5.0

Product Capabilities

4.0

Additional Context

Description

Deployment architecture

Don't know
Description

In which country(s) did your deployment take place?

United States

Vendor Response

We're thrilled to hear that our team has provided you with an amazing experience. By automating tasks, we're helping you streamline processes and free up more time to focus on what matters most, your people. Our software is designed to help you unleash your team's full potential, and we're committed to continuing to deliver the tools and support you need to succeed. We value your feedback and look forward to continuing to hear from you, either through your dedicated specialist or at feedback@paycomonline.com.