Paylocity Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines cloud human capital management (HCM) suites for regional and/or sub-1,000+ employee enterprises as cloud application suites that deliver functionality for attracting, developing, engaging, retaining and managing employees.
Cloud HCM suites for regional and/or sub-1,000 employee enterprises are designed to support transactions and/or analytical processing for more than one of the following use cases within a single integrated solution: Manage organization and employee historical data, life cycle processes and transactional employee/manager self-service; Attract and retain talent through sourcing, applicant tracking, onboarding, performance management and learning; Manage organizational structure through creating, planning and limiting employee positions. Maintain a record of workforce data through assigned positions; Manage the operational deployment of salaried and hourly workers to capture time worked and absences; Deliver tools to help employers manage country-specific compliance with legislation and agreements pertaining to data residency and labor laws.

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Paylocity

Human Resources Associate

We have had a generally good experience with Paylocity and tram members. 

<50M USD

50M - 250M USD

Gov't/PS/ED <5,000 Employees

250M - 500M USD

500M - 1B USD

1B - 3B USD

MANAGER, HUMAN RESOURCES

I think you can have some great employees that will help you but overall Paylocity is a service that you have to do EVERYTHING. There is not much support unless you get a good rep, but mostly the reps last 6 months at best with you before they are transferred to a new role. If you are used to a system helping you with things, Paylocity wants you to find the problem and then fix it yourself. Also very outdated, the benefits is VERY complicated. EDI feeds take forever to get set up. All the updates are for the wrong things, like updating the look of the home page, but you still cannot have a field for accrual PTO on the balance left for the year. 

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Paylocity is a company that offers a suite of products, primarily focusing on human resources and payroll solutions. The objective of the company is to facilitate the everyday tasks of its users so they can focus more on fostering a conducive work environment. Not just a product provider, the company regards itself as a partner to its users, investing time to understand their needs and delivering solutions that serve their present as well as future business goals. The ultimate goal of Paylocity is to work side by side with its users, assisting them in focusing more on their future objectives.

At Paylocity, we deliver more than our awesome product suite with crazy good reviews. We prioritize your success by covering you with a deep support system to back up our easy-to-use, innovative solutions.

Providers will merely sell you a product. But a partner actually cares about you and your business. A partner takes the time to get to know you and understand your needs. We work with you to identify the best solutions that will benefit your business today, while paving the way to a better tomorrow. And tomorrow is all about your team.

Everything we do is designed to support you in reaching your goals. Together, we tackle your day-to-day work so you can spend more time building the culture you and your employees crave.

For professionals who crave true partnership, Paylocity is the HR & Payroll company that frees you from the tasks of today, so together, we can spend more time focused on the promise of tomorrow.

Let's go forward together.

NASDAQ: PCTY
 

Reviews

Ratings Overview

Overall experience with

Favorable Review

Time Management and HR Functions Connect Within One System

Critical Review

Paylocity’s Self-Service System Lacks Timely Improvements and Reliable Assistance

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