Overall experience with
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Critical Review
Product: Backbase AI-Native Banking OS
Promising product and company with the lack to execute at scale.
Likes and dislikes about
likes
It has many valuable features which i like. For example, customer data segmentation, customer journey mapping, quality content recommendation and overall content curation.
March 11, 2022
dislikes
It is the lack to scale. If you leave the narrow band and want more you are competing with other customers about the same resources, and sometime your requirement doesn't fit to the capability of the service or product, then also the provider just just be honest. The licensing model because of third party dependencies is quite old fashioned and doesn't fit quite well to cloud infrastructure .
March 17, 2021
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