"not flexible for different compensation types"

Submitted

3.0
3.0
Overall User Rating

Product(s): beqom Pay Management

Overall Comment:"Beqom is a little bit complicated has lots of features but it is not user-friendly. End-users find it hard to understand. It is not flexible for all business needs."

Lessons Learned

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Please rate your overall experience with this vendor

3.0
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Create a headline summary of your review.

not flexible for different compensation types

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What do you like most about the product or service?

Beqom has technical knowledge and our vendor also

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What do you dislike most about the product or service?

user interface may be less technical and names in the panel should be more meaningful. We should be less depend on our vendor and developers.

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If you could start over, what would your organization do differently?

identify business needs and question Beqom's capability to satisfy our business needs.

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What one piece of advice would you give other prospective customers?

Identify your needs and detailed them to your vendor. Get a demo about a compensation type

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Deployment architecture

Don't know

Evaluation & Contracting

Integration & Deployment

3.0
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When was this product or service deployed at your organization?

2018
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What was your implementation strategy?

Worked with just the vendor
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How long did your deployment take?

3 - 6 months (<6)
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Availability of quality 3rd-party resources (integrators, service providers, etc.)

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Ease of integration using standard APIs and tools

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Quality and availability of end-user training

4.0
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Ease of deployment

3.0

Service & Support

3.0
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Timeliness of vendor's response

2.0
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Quality of technical support

3.0
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Quality of peer user community

2.0
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Did your organization purchase a support package from the vendor?

I’m unsure

Product Capabilities

3.0
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Product capabilities

3.0

Additional Context

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How extensively is this product or service being used in your organization?

Specific divisions, regions, or business units
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In which country(s) did your deployment take place?

Turkey