Reviews

The biggest thing we disliked was the lack of training resources available to both us and the end user. Decusoft is quite frankly pretty weak at product documentation for Compose. There are some frustrating bugs and technicalities in the software itself that made setting up our instance more difficult than it needed to be. However, on the positive side of this, Decusoft heard our frustration and noted all of them so that their product team could review and we are hoping they will implement some of the changes, but a negative is that they are trying to serve a wide swath of audiences and companies using the product so they're not willing to consider all improvements. Finally, we felt pushed to enter our data prematurely in the implementation process which led us to having data that was not the best starting point in our instance of Compose. We learned the hard way that there is no way for customers to delete a data upload themselves - a support ticket has to be entered and you have to wait for a mass deletion.

March 31, 2025