Epicor Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines configure, price and quote (CPQ) applications as software that enables sales organizations to automate and optimize the creation of quotes and capture of orders. A CPQ application is a sales tool that captures the new goods and services a customer wants to buy or the changes a customer wants to make to existing goods and services. While generally focused on assisted sales channels, CPQ capabilities such as product configuration and pricing must be shared with the self-service commerce channel. The new purchases and changes must be priced, and a binding contract must be formed with the customer before sending an order to downstream fulfillment systems.

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Configure, Price and Quote Applications

Epicor CPQ

Epicor

SALES MANAGER

Has been a reliable and flexible solution for managing complex product configurations and automating the quoting process.

50M - 250M USD

<50M USD

1B - 3B USD

3B - 10B USD

250M - 500M USD

500M - 1B USD

Gov't/PS/ED <5,000 Employees

Gov't/PS/ED 5,000 - 50,000 Employees

DIRECTOR OF APPLICATIONS

Great product.  Poor estimates from KBMax professional services group.  Hard transition with in-process professional services implementation contracts during transition to Epicor.  Overall dynamic of product and services improving.  

Engineer

Epicor CPQ is a great immersive, visual capabilities software, with the ability to bridge the gap between sales and the factory floor. It enables companies to sell complex products more accurately and fast. 

Oracle

Salesforce

Other...

Infor

Conga

DriveWorks

Configura

Appero

Configure One

Accenture

Cincom

Beesion

CloudSense

PROS

Tacton

Atlatl Software

Aspire Technologies

Benchmark Estimating Software

Optimizely

ConnectWise

Autodesk

Axonom, An AutoQuotes Company

Experlogix

Netformx

Pricefx

Model N

Vendavo

Epicor equips hard-working businesses with enterprise solutions that keep the world turning. For 50 years, Epicor customers in the automotive, building supply, distribution, manufacturing, and retail industries have trusted Epicor to help them do business better. Innovative Epicor solution sets are carefully curated to fit customer needs and built to respond flexibly to their fast-changing reality. With deep industry knowledge and experience, Epicor accelerates its customers’ ambitions, whether to grow and transform or simply become more productive and effective. 

We’re here for the hard-working businesses that keep the world turning. They’re the companies who make, move, and sell the things we all need. They trust Epicor to help them do business better. Their industries are our industries, and we understand them better than anyone. By working hand-in-hand with our customers, we get to know their business almost as well as they do. Our innovative solution sets are carefully curated to fit their needs, and built to respond flexibly to their fast-changing reality. We accelerate every customer’s ambitions, whether to grow and transform, or simply become more productive and effective. That’s what makes us the essential partners for the world’s most essential businesses.

Weâre here for the hard-working businesses that keep the world turning. Theyâre the companies who make, move, and sell the things we all need. They trust Epicor to help them do business better. Their industries are our industries, and we understand them better than anyone. By working hand-in-hand with our customers, we get to know their business almost as well as they do. Our innovative solution sets are carefully curated to fit their needs, and built to respond flexibly to their fast-changing reality. We accelerate every customerâs ambitions, whether to grow and transform, or simply become more productive and effective. Thatâs what makes us the essential partners for the worldâs most essential businesses.

Reviews

Ratings Overview

Overall experience with

Favorable Review

3D Visual Configurator Offers Real-Time Interaction Despite Time-Consuming Initial Setup

Critical Review

Great visual configurator product but professional services struggles to execute.

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