Overall experience with
How helpful reviews are selected
Favorable Review
A powerful and reliable CPQ solution that brings structure and accuracy to complex quoting
Critical Review
Configuration Complexity and Support Limitations Affect SF CPQ Platform Efficiency
Likes and dislikes about
likes
What I like most about Salesforce CPQ is how it simplifies complex quoting. It handles product rules, pricing logic and approvals in a nice and structured way. This removes a lot of manual work from the process.
February 18, 2026
dislikes
Configuration complexity - initial setup and ongoing changes often required specialised knowledge Performance impact with complex rules service - their support team are not available in all the regions and tickets can take days to be addressed due to time zone differences
February 18, 2026
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