Zuora Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines configure, price and quote (CPQ) applications as software that enables sales organizations to automate and optimize the creation of quotes and capture of orders. A CPQ application is a sales tool that captures the new goods and services a customer wants to buy or the changes a customer wants to make to existing goods and services. While generally focused on assisted sales channels, CPQ capabilities such as product configuration and pricing must be shared with the self-service commerce channel. The new purchases and changes must be priced, and a binding contract must be formed with the customer before sending an order to downstream fulfillment systems.

Active

Find the top Configure, Price and Quote Applications with Gartner. Compare and filter by verified product reviews and choose the software that’s right for your organization.

Configure, Price and Quote Applications

Zuora CPQ

Zuora

Account Executive

Works well and seems to be customizable to a satisfactory level!

50M - 250M USD

<50M USD

250M - 500M USD

500M - 1B USD

1B - 3B USD

3B - 10B USD

10B - 30B USD

SALES ENGINEERING MANAGER

Zuora provides a good product here, but nothing to be particularly excited about

Salesforce

Other...

Conga

Oracle

Certinia

Autodesk

CloudSense

Infor

Accenture

Configit

Experlogix

Vendavo

DealHub

Zuora provides a monetization platform to build, run and grow a modern business through a dynamic mix of usage-based models, subscription bundles and everything in between. From pricing and packaging, to billing, payments and revenue recognition, Zuora’s flexible, modular software solutions are designed to help companies evolve and scale monetization with demand. More than 1,000 customers around the world use Zuora’s combination of technology and expertise to transform their financial operations and how they go to market. Zuora is headquartered in Silicon Valley with offices in the Americas, EMEA and APAC. 

Zuora provides a leading monetization suite for modern businesses across all industries, enabling companies to unlock and grow customer-centric business models. Zuora serves as an intelligent hub that monetizes and orchestrates the complete quote to cash and revenue recognition process at scale. Through its industry leading technology and expertise, Zuora helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the Americas, EMEA and APAC. To learn more about the Zuora monetization suite, please visit www.zuora.com.

Zuora operates as an effective hub, orchestrating and monetizing the entire quote-to-cash and revenue recognition process for businesses across various industries. The technology offered by Zuora helps numerous companies worldwide cultivate and monetize their direct digital customer interactions. This wide-ranging service is directly relevant to businesses interested in growth through customer-centric models. Having its main operational base in Silicon Valley, Zuora also has a global presence with other offices throughout the Americas, EMEA and APAC regions.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Customizable Functionality With Easy Front End Use For Everyday Sales

Critical Review

Flexible Billing Options Offset by Platform Complexity and Performance Challenges

Likes and dislikes about

likes

dislikes