Reviews

The Content Guru Team places high value on platform stability. Uptime is paramount in our business and so is a working phone system. The implementation team was incredible! reps are true professionals who helped navigate the implementation process expeditiously. This was the smoothest phone system transition I have ever experienced. Support before, during, and since implementation has been outstanding with daily and weekly calls initially, and now monthly calls to ensure we are getting the most out of the STORM system. Their system upgrade and change management process is great. They fully vet and QA developments before implementing system changes. We get notified when they plan to implement changes and upgrades to the system and are given a window for the work to take place with impact expectations. Full disclosure, these notifications are often multiple times a week because they are constantly improving the system. I have really noticed a passion to implement new capabilities into the platform while insuring ease of integration with various third party tools. At the end of the day, I can confidently say that STORM is the most stable CCaaS solution I have ever used. Since they are on a private cloud, the buck stops with them.

June 19, 2026