Overall experience with
How helpful reviews are selected
Favorable Review
Product: NXLINK
Intelligent outbound calling improves efficiency, contributing to revenue growth and significantly reducing costs.
Critical Review
Product: NXLINK
NXAI Platform Enhances Efficiency Though GUI Navigation Remains Challenging For Some
Likes and dislikes about
likes
NXAI's AI BOT outbound calling service is not only highly efficient and fast, but also has a high rate of effective communication with customers. Previously, our PBX product could only send simple notifications; now, it can not only answer questions from customers, but also promote business to customers who have purchasing intentions but are hesitant. Compared to the same period last year, our revenue increased by 24%, while costs decreased to 70% of the original level. The business team is quite satisfied and has also affirmed the efficiency of our service.
March 10, 2026
dislikes
The GUI of NXAI isnt so easy to use, maybe because we need time. The basic functions like call management are easy to find and use, but some functions like recording and VOC analysis require us to go to different places in the GUI, then we can use it, not like the old system, all functions are very clear.
December 5, 2025
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