Overall experience with
How helpful reviews are selected
Likes and dislikes about
likes
Great variety of features, really good to implement and run a Contact center.
July 18, 2022
dislikes
While there a lot of options with the software, there are a few manual pieces that have frustrated us. (Like scheduling a planned meeting) It's a manual input and if it's not removed manually, will continue until it's removed.
May 7, 2020
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