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mail_outlineEmail Page
4.2
0 Reviews (All Time)

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Customer Experience

Evaluation & Contracting
4.3
 
 
 
 
 
Integration & Deployment
4.2
 
 
 
 
 
Service & Support
4.2
 
 
 
 
 
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4.4
 
 
 
 
 

Overall experience with

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Favorable Review

5.0
April 22, 2026
Product: Sprinklr Marketing

Complex Reporting Setup in Sprinklr Could Challenge Teams Without Enterprise Support

Critical Review

3.0
April 28, 2026
Product: Sprinklr Marketing

Sprinklr Marketing Integrates Campaign Tools But Has a Steep Learning Curve

Likes and dislikes about

likes

I love so many things about Sprinklr, truly. One of my favorite things would have to be the different dashboards that can be built for items that get stuck if custom fields aren't filled out properly, helping you to literally see failed social items that never got posted or boosted and why. The listening dashboards are next level. Everyone should level up their social listening game, and Sprinklr's tools really move the needle here. Last but certainly not least, the automated bidding strategies are chef's kiss. My team loves testing, but a quarterly campaign test through an individual media partner is sometimes lacking. Being able to test creative and user sentiment in short spurts is worth its weight in GOLD!!

April 22, 2026

dislikes

The only negative aspect of using Sprinklr Marketing that I have come across is that the system can be quite intimidating due to its numerous functions.

April 28, 2026

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