Continuing education (CE) and workforce development (WFD) solutions comprise purpose-built software designed to support the management of students enrolled in noncredit, non-degree-seeking courses and programs.These offerings can serve a range of purposes, from personal enrichment courses to high school programs for the precollege audience and professional certifications that can advance adult learners in their career path. These CE/WFD solutions enable institutions to administer nontraditional programs by supporting specialized requirements for registration, enrollment and credit card payments associated with short-track courses or programs, which often have flexible time frames that are not aligned with traditional scheduling terms. For clarity, these software solutions do not include any course content, but rather are focused on supporting the administration of CE/WFD programs and student records.

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Almost too many to list. I believe original content — written, photos, and videos — are all but certain to become widely synthetic. Perhaps people will do some humanizing of the content but most of it will be artificially created.

The other areas listed, I believe the jury is still very much out.

I think it will help automate away the non-value add tasks and also become the most valued resource to enhance humans' ability and capability to focus on high-value tasks and insights.

AI will help improve hyperpersonalization in various domains. Some items are added to the list and are not restricted to manufacturing, COEs, customer service, finance, education, etc.

Access to information, data, and justice

i think (and i am trying not to be unreasonable) that will disrupt on taking not need positions, some of you have comment as a personal assistant, also i think many basic function stuff will disappear (not only in tech areas)

I think we will have 4 themes:

- Virtual Assistants - Summarize and extract Insights to assist in decision intelligence/making.

- Customer Engagement - Intelligent Chatbots for Clients and Personalized Assistance.

- Coding - generate and improve code, translate code, documentation, 

- Content Generation: Email, Slides, Documentations, Recommendations, Videos, Arts , Games and metaverse content

Automation and order of magnitude efficiency of labor-intensive tasks such as case reviews, content consolidation, Analysis and summarization of large amounts of input content etc. This is where lot of corporations seem to be able to generate value quick. controlled content controls bias in corporate environements

I'm assuming you mean generative AI, whose core capabilities are: Content Generation, Summarization, Code Generation, and Semantic Search.


Any job function that relies primarily on these functions will be impacted.  I'm most excited about content moderation....there have never been great tools to monitor comments or other bulk/public feedback which is why scams and hatespeech are so prolific on platforms.

Agriculture: AI enhances crop health analysis through satellite imagery, forecasts disease outbreaks, and refines irrigation methods.


Energy Storage: AI determines optimal energy storage and release times, boosting the efficiency of major battery systems and storage solutions.


Grid Management: AI aids in real-time load and source balancing, ensuring consistent energy supply and minimizing blackout risks.


We're currently reviewing #2 (Ev2Scale) &amp; #3 (Technology Innovation) within our organization's research domain.

AI will continue to facilitate analytics and push companies to be ever more data driven and clearer with respect to how they collect, clean, and use data. Content creation and use will definitely be one of the more prominent uses going forward with Gen AI tools being some of the most user-friendly tools that exist...currently.

Apart from coding content creation, media production will have a big impact. Like email, presentation, and data gathering, the effect will be every where.

Seamless integration and automation are anticipated to be one of the dominant areas impacted by AI. This covers a broad spectrum, from automating business processes and refining management practices to enhancing service customization. AI can also be crucial in process reengineering and product optimization in manufacturing.

Quality assurance is probably one (not just in software engg). I can see it being given tolerance levels and defition of what is good in use cases like manufacturing as well and use AI to make certify for quality.

In addition to the other areas discussed, AI will be a wonderful virtual assistant and learning partner.  It will help us do research, clarify our thoughts, and analyze / present / write better.  I find ChatGPT to be an exceptional writing tool even in its current infancy.

Well, a lot is already happening with the "dumb" version of today's AI. The following summary about AI's impact on Strategic Sourcing is generated by AI based on my article published on Linkedin "From David vs. Goliath to AI vs. Human: The Future of Negotiations"






- Efficiency &amp; Savings: AI-powered chatbots, like those driven by GPT-4, can swiftly analyze vast amounts of data, from financial transactions to emails, to pinpoint areas for negotiation. For instance, using the DoNotPay API, GPT-4 identified savings and canceled unwanted subscriptions within hours.
  
- Superior Negotiation: The prowess of AI was highlighted when GPT-4 secured savings for a user and when a DoNotPay AI bot out-negotiated a human agent, gaining compensations and discounts.


- Contract Analysis: AI has the potential to revolutionize contract negotiations. It can quickly review, organize, and pinpoint data within contracts, reducing disputes and enhancing the precision of contract drafting. AI tools can also detect compromises, track changes, and manage contract risk.


- Shift in Power Dynamics: The superior capabilities of AI could shift negotiation dynamics from a cooperative approach to a more competitive one, where those with advanced technology might dominate negotiations. There's a potential risk that negotiations could favor those with greater computational power, leading to concerns about equity and ethics.


- Leveling the Playing Field: While large corporations traditionally held the negotiation power, AI tools are democratizing access to advanced negotiation tactics. Even those without vast resources or legal teams can harness the power of AI, sometimes outpacing larger corporations burdened by bureaucracy.


In essence, while AI introduces complexities and potential power imbalances in business negotiations, it also offers opportunities for efficiency, equity, and democratization of negotiation power.

Good question. We might need an AI Model assisted prediction. 

We have 2k plus years of history proving a human weakness at predicting how the emerging technology of the time will be adopted or disrupt. Even the written word was not welcomed by some. We are each bias. 

We have recently fifty years with some of the best compute, algorithm, and science trying to crack predictions with weather. We are much better at predicting in ares that share data and telemetry. I have met some of these engineers and interesting problems. 

I think the impacts will be wide and require each of us to adroitly attempt application in respective facets of our work. 

Fun times. Makes me contemplate my great grandmother story’s of wagon, train, plane, comedor 64, and all the other technologies she saw in her 97 years. Maybe our future will be more human focused.

AI is poised to disrupt various industries in several ways. Here are some additional points to add to your list:

5. Customer Service: AI-powered chatbots and virtual assistants can handle routine customer inquiries and support, improving efficiency and reducing costs.

6. Healthcare: AI can assist in diagnosing diseases, analyzing medical data, and even performing surgery with precision.

7. Financial Services: AI-driven algorithms can enhance fraud detection, automate financial analysis, and provide personalized investment recommendations.

8. Manufacturing: AI-driven automation and robotics can optimize production processes, quality control, and predictive maintenance.

9. Transportation: Self-driving vehicles and AI-based route optimization can revolutionize the logistics and transportation sectors.

10. Education: AI can provide personalized learning experiences, automate administrative tasks, and offer virtual tutoring.

11. Retail: AI-driven recommendation systems and cashier-less stores can enhance customer experiences and streamline operations.

12. Energy: AI can optimize energy consumption, improve grid management, and enhance renewable energy production.

13. Legal Services: AI-powered legal research tools can assist lawyers in document review and case analysis.

14. Agriculture: AI can improve crop management, automate harvesting, and monitor soil conditions.

15. Human Resources: AI can streamline recruitment, employee onboarding, and performance evaluations.

AI's disruptive potential extends to many more industries, transforming how businesses operate, make decisions, and serve their customers.

AI will disrupt industries by automating content creation, streamlining media production, simplifying coding, and enhancing strategic analysis without using jargon.

Logistics Optimization
Demand Forecasting
Customer Service Automation
Dynamic Pricing
Enhanced Targeting and Personalization
Design and Creativity Assistance
Social Media Management
Data Analytics and Insights

These are some of the key areas where AI is expected to bring significant disruption and transformation to businesses in various industries, including logistics and promotional sectors.

Any GenAI that touches or allows outside/untrusted sources to interact with it. Will be vastly 'disrupted', however, not in the way you may think. They will see LLMs start to be hypnotized and have unseen prompt injections. You may even see generative adversarial networks (GAN)'s used to bypass even your more robust security measures.

For me being a sales leader, the AI dream use case would serve from Top of funnel to ongoing customer management. 

AI scoring accounts we are looking to target, crafting message and automatically sharing message on platform of choice. Listening to the 1st call and recording notes within CRM, sending crafted followup message to prospect, helping to craft the impact case, help during negotiations by scoring asks and guidance based on past signed deals, scheduling kickoff calls and keeping track of usage patterns, etc.

The biggest thing to keep in mind is AI in my opinion won’t replace people but take away the tactical work that most don’t like doing anyways.

In primary industry it is being used in beef factories to slice up carcasses, and for fish that are filleted (like large salmon) to slice the fish. This is removing workers from these environments and reducing costs.
For Health and Safety, AI is being used to monitor worker behaviour, such as walking too close to moving vehicles in a warehouse. The monitoring of workers by AI can highlight which workers moved within a predefined distance from the vehicle and allow the managers to increase training and awareness.

Personalized services offered and marketed based in a bespoke manner personalized to each singular individual without no human touch through the customer journey

AI's impact on various industries is multifaceted and continues to evolve. Here are additional ways AI could disrupt business across industries:

Customer Service and Support: AI-powered chatbots and virtual assistants can handle routine customer queries, provide support, and streamline communication, enhancing customer experience while reducing operational costs.

Predictive Analytics and Forecasting: AI can significantly improve predictive analytics, helping businesses forecast trends, consumer behavior, and market shifts more accurately. This can influence inventory management, financial planning, and risk assessment.

Personalized Marketing: AI enables the analysis of vast amounts of data to personalize marketing efforts, delivering more targeted and effective campaigns based on individual preferences and behaviors.

Video industry will be impacted heavily and will find most unique content.

A.I. is not going to be the savior of mankind, nor will it be the end of it. 
Right now we're seeing all the upside hype on how it will change everything and make it better.
Fairly soon we will start seeing reality hit - the limitations, the negative consequences, and then we'll go through an anti-hype cycle of doom and gloom.
After that it will become just another tool, with some upsides and some downsides.


We've been through this cycle before.


The difference here is that the tool can mimic intelligence, so it can be harder to tell truth from fiction. Couple that with a populace that is less and less able to do analytical thinking already [another consequence of "teaching to the test"]... 'tis going to be interesting times.

I know many businesses don't want to quickly adopt unfamiliar technologies like AI that could disrupt established ways of operating. However, AI's advances mean companies that ignore adopting it may fall behind competitors leveraging its advantages.

My recommendation is to strategically incorporate AI into targeted areas first through controlled experiments - content creation, data analysis, coding assistance. This balanced integration allows you to safely transform portions of operations while building real-time understanding of AI's strengths and weaknesses.

Staying rigidly tied to old models is risky in the era of AI. But reckless overhauls are not prudent either. A middle path of prioritized experimentation lets leaders walk the line - gaining AI's upsides while ensuring responsible oversight and workforces policies are in place. Being an active learner with AI is key, rather being a passive doubter or denier.

I think the next disruption will be in executing processes using natural language and AI. If I can ask an application to book my flight tickets, or a hotel room using a natural language interface instead of forms, we've saved time and effort. Similarly, if we can get AI to execute a negotiation process based on a draft contract and engagement notes, we save time effort and money. These are examples of action-oriented AI deployment, rather than knowledge delivery-oriented solutions.

5. Efficient and effective workflows 6. Productivity elsewhere by human workforce 6. Cybersecurity issues 7. Financial predictability 8. Cultural instability and culture change

- Education paths - becoming a doctor is not going to be the top choice to a student, as AI can guide students based on their performance and ways of learning. "the distribution of careers is going to shift which can cause a major disruption in the work-force".
- Children's way of thinking - AI will make basic tasks like reading and writing and drawing obsolete, these are essential parts of the child's growth need to develop specific parts of the brain.
- Teaching methods - Teachers play a role in a student's life, as unconventional teaching methods come to view, teachers will have to adopt them to support the new generation resulting in a shortage of qualified personnel. 
- IOT analysis - AI can go to the bits and bites of these devices, with the right processing power, AI can and will provide a one time set up deal for all new IOT's removing the need to have a human.

Use cases are really unlimited and what we seen yesterday with Gemini it is just another window to the what's next.
I guess the multimodal capabilities of the LLM will unlock scenarios we are unable to predict.

Unlimited use cases, adding to the list is also L1 operations in IT Infra and NOC operations

We have seen the revolution that AI can bring to the industries and individual alike. The following are just some of the possibilities. 


However, we should be careful and use it with caution. It is also a confusing time for us all to combat the misinformation. AI still cannot detect what is true or fake information out there. It treats every data as a real information. 




1. Automated repetitive tasks: Increased productivity through automated virtual assistant, note taking, writing, email, calendar management, intelligent search and instant information retrieval at your fingertips.


2. Enhanced Decision Making with more real-time intelligent information and educated guess.


3. Smarter ChatBot for Customer service and experience.


4. AI algorithm to boost customized and targeted marketing campaign.


5. AI based intelligent defense system to equip and combat new era of Cybersecurity.


6. AI based Smarter Supply Chain Optimization: instant and intelligent demand Forecast and predictive analysis to optimize inventory, route planning and speed.


7. AI based healthcare diagnostic and treatment.


8. AI based risk management to detect and prevent disasters, fraud, including legal &amp; law compliance, financial investment and trading.


9. Simplified complex learning and training in various fields (medicine, engineering, science, data analysis, consulting, legal &amp; law, mental health, circular economy business model and the birth of supportive elements, etc) using AI technology based (virtual reality) in adaptive learning and training platform.


10. AI technology based to customized the characteristics and qualified candidates in HR and recruiting industry.


11. AI based art and digital art creations.



And, the list goes on.

The question is if it will actually be disrupted. AI can help you work smarter, faster and will change the process. Will it also create new - beyond imagination - content? Or is that up to the person that can work best with creating the right questions to ask AI.?

Firstly, I think there will also be a massive use of AI in reviewing articles and content across multiple research resources in academia. This will reduce current research review time for academics and allow quicker identification of potential research questions that have not been answered or require further validation. 

Secondly, I believe that AI will help in building quicker timelines for delivery of visual content for the gaming industry. The initial use of AI in allowing artists to visualise options during ideation stages will shorten delivery times and enhance the ability for quick changes.

Customer transformation: AI is revolutionizing how businesses interact with their customers. Chatbots, virtual assistants, and AI-driven personalization are reshaping customer service, making it more responsive and tailored to individual preferences, leveraging AI for data analytics decision-making. Supply chain optimization. Personalized marketing.

From my perspective I would add positive disruptions in healthcare, namely preventative healthcare through desease diagnostics, and patient recruitment for drug trials.
I have studied and contributed to research on this topic under the mentorsnhip of Regina Barzilay. AI's pattern recognition and predictive capabilities will become a game changer, that will aid healthcare professionals and patients equally.

5. Customer Service Automation: AI-powered chatbots and virtual assistants revolutionize customer service, providing instant support, handling inquiries, and improving customer satisfaction.


6. Supply Chain Optimization: AI algorithms optimize supply chain management by forecasting demand, identifying inefficiencies, and automating inventory management, leading to cost savings and improved logistics.


7. Personalized Marketing: AI analyzes consumer data to deliver personalized marketing campaigns, targeting specific demographics, preferences, and behaviors for increased engagement and conversion rates.


8. Healthcare Diagnostics: AI-enabled diagnostic tools assist healthcare professionals in interpreting medical images, analyzing patient data, and detecting diseases earlier, leading to more accurate diagnoses and improved patient outcomes.


9. Financial Fraud Detection: AI algorithms detect fraudulent activities in real time by analyzing transaction data, patterns, and anomalies, enhancing security and minimizing financial risks for businesses and consumers.


10. Predictive Maintenance: AI predicts equipment failures and maintenance needs by analyzing sensor data and performance metrics, reducing downtime, and optimizing asset utilization in industries like manufacturing and transportation.


11. Language Translation and Interpretation: AI-powered translation tools break down language barriers, enabling seamless communication across global teams and facilitating international business transactions.


12. Virtual Collaboration and Remote Work: AI-driven collaboration platforms revolutionize remote work by continuing to provide virtual meeting spaces, project management tools, and productivity enhancements. GenAI agents will become commonplace to invite an AI Agent to all meetings to record the points and the action items to ensure humans can focus fire on hot topic value items. 

13. Autonomous Agents: These GenAI-driven and governed agents, will track action items and ensure standard practices but also oversee work deliverables. By performing simple tasks, AI agents enhance efficiency and accountability across distributed teams, allowing human resources to focus on higher-level responsibilities. This potential seamless integration fosters teamwork, innovation, and consistency in work processes regardless of geographical location.

AI is poised to disrupt various industries, 
including content creation, photos and video production, basic coding and debugging, and strategic analysis. In content creation, AI can generate written and visual content. 

It can also automate tasks in photos and video production, such as editing and tagging. Additionally, AI can assist in basic coding and debugging by automating repetitive tasks and identifying errors. 

Furthermore, in strategic analysis, AI can process large volumes of data to provide insights for decision-making. 

The integration of AI across sectors is expected to improve efficiency, productivity, and customer experiences. 

However, the full potential and impact of AI are still being realized, and dedicated strategic investment into ethical development and implementation will be crucial as AI becomes deeply integrated into businesses

The disruption of AI in business is transforming industries by automating tasks, gaining insights from data, and improving customer experiences. 

AI technology, such as machine learning and natural language processing, is enabling businesses to be more efficient and productive. 

However, the full potential and impact of AI are still being realised, and dedicated strategic investment into ethical development and implementation will be crucial as AI becomes deeply integrated into businesses

1. Intelligent Document Processing is gaining lot of traction across industries and top automation products, using LLMs and Smart OCR to process documents,claims, invoices , receipts for touchless processing. 
2. Another avenue is the evolution Hyperautomation , being able to use complex ML models for discovery and end to end automation.

Initial ideation, outline creation, and expedited search functionality that can provide quick overview of contained knowledge. Researching existing information is faster than ever facilitating human thoughts rather than regurgitation.

AI's impact on the job market is a significant area of interest. As AI becomes more advanced, it will likely lead to job substitution in some areas. This shift will prompt businesses to adapt their workforce strategies to leverage AI's capabilities while ensuring employees have the skills needed for emerging roles. As AI continues to evolve, understanding its potential to reshape job functions and industries will be crucial for businesses to stay competitive and thrive in the future.

AI has reached every level of technology / Product / process / Industry


I do not see any place where AI will not play any role.  We can observe AI already being used in Medical diagnostics, pharmaceuticals, documentation, education, security, Monitoring, CCTV, Stock market.. you name it.


AI will bring more efficiency like how computers are doing 40 years back to the society and organisation.

Focusing on healthcare delivery, AI has the potential to enhance patient outcomes, improve efficiency, and transform healthcare delivery. However, it’s crucial to strike a balance between technological advancements and maintaining the human touch in all areas of service.  I believe we will see it being used to deliver more personalized care plans, as well as in population health management to population data to identify health trends, predict disease outbreaks, and allocate resources effectively.

Corporate training and education in general will be impacted by AI. Previously it was very resource intensive to teach a person at their own pace, one on one, but with AI is feasible to customize training at a very granular level. In tech, the staff is only as productive as their skillset therefore more efficient training can allow organizations to be more productive and nimbler.

Additionally, if there is a “safe” way to use AI evaluate aptitude for different types of work then staff can be deployed in accordance with their aptitudes. Possibly even selecting management vs individual contributor paths based upon continuous scientific evaluation of their work - as opposed to who brings donuts and laughs at Executive jokes.  Managerial selection is largely subjective and although some decisions should be made based upon a feeling, there could be exceptional candidates wasting their talents.

 The reason I emphasized “safe” is because choosing tasks for people or shifting career paths based upon scientific analysis could be fertile ground for employment lawsuits.

Chatbots will be most helpful for both internal training and external customer services. Recent press has shown the benefit of this already:  <a href="https://www.cbsnews.com/news/klarna-ceo-ai-chatbot-replacing-workers-sebastian-siemiatkowski/?ref=pulseqa">https://www.cbsnews.com/news/klarna-ceo-ai-chatbot-replacing-workers-sebastian-siemiatkowski/</a>


The reason is that there are set policy documents which are the quality inputs into a chatbot. This allows for cross training of teams, training of new starters and also provide a consistent level of customer service externally. 


This use case is something that provides a low cost of entry for all companies.


Beyond this - as we can all easily acquire other skillset, the same roles that we have today could be democratized. eg, we can easily gain legal knowledge now given Gen AI is based on language, so this will equip us all for a different future of work.

How do you think AI will disrupt business across industries? Add to my list: 1. Content creation 2. Photos and video production 3. Basic coding and debugging 4. Strategic analysis to be highly complimented

In primary industry it is being used in beef factories to slice up carcasses, and for fish that are filleted (like large salmon) to slice the fish. This is removing workers from these environments and reducing costs.
For Health and Safety, AI is being used to monitor worker behaviour, such as walking too close to moving vehicles in a warehouse. The monitoring of workers by AI can highlight which workers moved within a predefined distance from the vehicle and allow the managers to increase training and awareness.

How do you think AI will disrupt business across industries? Add to my list: 1. Content creation 2. Photos and video production 3. Basic coding and debugging 4. Strategic analysis to be highly complimented 

Best Continuing Education and Workforce Development Solutions Reviews 2024 | Gartner Peer Insights

Canvas is an easy to use system with a clean UI. The structure of the site makes it familiar for someone who is transitioning from another LMS like BlackBoard of Moodle. There's no real surprises.

Canvas LMS is intuitive and easy to learn online and it has a great user experience

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