Overall experience with
How helpful reviews are selected
Critical Review
Generative AI Features Strong but Workflow Customization Remains Limited with Bugs
Likes and dislikes about
likes
We like the improved visibility and searchability of our contract repository, and we like that, at least for the contract types we've launched to date, it has standardized intake and given us the ability to track metrics around contracting that we couldn't before. Ask AI is also a huge positive. Our users love being able to interrogate their contracts and it has allowed us to generate a ton of excitement as we move to the next phase of implementation.
February 27, 2026
dislikes
No customization on the Workflow or approval build out. We have to do a lot of work arounds to get it where we need it to be. AI training automation requires A LOT of work. Does not meet expectations as advertised and only yields limited results/hits during the training process. There are tons of bugs that should have been ironed out. Engineering team should have already vetted them out.
February 26, 2026
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