Overall experience with
How helpful reviews are selected
Likes and dislikes about
likes
First and most important is their user-friendly UI, easy to navigate. Second, Review Management, they sort and manage people's reviews. Lastly, communication, it is easier to communicate with customers through messages, email, and more, all in one place.
December 30, 2024
dislikes
The lack of support. We've had multiple contacts at podium but when we need something done on their end, it sometimes takes weeks to get confirmation that a fix is being worked on or feedback when something is completed so we can make sure everything looks good on our side of things.
December 20, 2024
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