Azentio Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner deﬁnes a core banking system (CBS) as the financial institution’s back‐ofﬁce software that performs real-time or end-of-day processing for deposits and loans. Apart from advancing the processing dates, representative capabilities include transaction posting, interest accrual/payment, service charge calculation and cash management (zero balance, target balance). CBSs provide deposit and loan product servicing with interfaces to other applications, such as customer-facing channels, general ledger systems and reporting tools. CBSs can be deployed on the bank’s premises or run from the cloud or any hosted environment. Bank employees and customers either directly or indirectly use the bank’s CBS.
The CBSs of a financial institution’s back‐ofﬁce software perform either real-time or end-of-day processing for deposits and loans. Apart from advancing the processing dates, representative capabilities include transaction posting, interest accrual and posting, service charge calculation and cash management (zero balance, target balance). All these processes and steps imply a business model based on conventional banking principles that imply interest accrual on accounts and profitability from any lending practice. Therefore, CBSs, by definition, implicitly exclude Islamic CBSs that, to the contrary, use Islamic financial tools to back Shariah-compliant business models that require different mechanisms to produce profits.

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Core Banking Systems

Azentio iMAL Islamic banking

Azentio

IT Manager

Overall experience with IMAL has been mostly positive, largely due to its flexibility and its stability in handling day-to-day transactions, if the configurations are set properly. Of course, there is room for improvement in terms of change management. We expect Azentio to be more proactive in terms of time and quality when it comes to critical regulatory changes.


<50M USD

50M - 250M USD

250M - 500M USD

500M - 1B USD

10B - 30B USD

30B + USD

iMAL provides robust modules for customer management. Challenges faced by some users due to performance limitations and customization difficulties are complex due to the system design model.

IT Associate

Support staff are a pleasure to work with, with excellent technical knowledge and troubleshooting skills.  Account Manager is knowledgeable and proactive in assisting us with any queries we may have.

Temenos

Other...

Oracle

Tata Consultancy Services (TCS)

Fiserv

ICS Financial Systems

Netcompany-Intrasoft

Visa

Finastra

Capital Banking Solutions

10x Banking Technology

Headquartered in Singapore, Azentio provides purpose-built, industry-specific software products for Banking, Insurance, Capital Markets, and Enterprise Resource Planning (ERP). Our solutions are designed to help organizations in the Middle East, Africa, and Southeast Asia address critical business challenges such as operational inefficiencies, compliance with industry regulations, and digital transformation of legacy systems.
Azentio supports over 1,000 clients in more than 85 countries, helping them improve core business processes, enhance decision-making through data insights, and respond effectively to industry and market demands.


Headquartered in Singapore, Azentio provides mission-critical software products across Asia Pacific, Middle East, Africa and India to banks, Islamic financial institutions, insurance companies and brokers. It also provides ERP solutions to mid-market enterprises. The company‚Äôs flagship platforms include Azentio ONEBanking, Azentio ONECapitalMarkets, Azentio ONEInsurance, and Azentio ONEERP. The flexibility that comes from its software platforms allows a host of applications to work with a single source of data and equips clients with workflow, analytics, document management and flexible integration mechanisms. 

Azentio has over 1000 clients in more than 48 countries. It has offices in 9 countries with a strong team of over 2000 employees. Azentio is committed to partner with its clients globally to transform their business operations through continuous focus on innovation and best-in-class customer service. 

Azentio Software Private Limited is wholly owned by Funds advised by Apax. (https://www.apax.com)

Azentio Software

Azentio, a Singapore-based firm, specializes in the provision of essential software products for various financial institutions such as banks and insurance firms across regions like Asia Pacific, the Middle East, Africa and India. Not limited to this, the company also offers ERP solutions tailored to mid-market businesses. Its key software platforms notably include Azentio ONEBanking, Azentio ONECapitalMarkets, Azentio ONEInsurance, and Azentio ONEERP. These unique platforms are designed to provide a range of applications that can draw from a single data source, arming users with the tools for workflow, analytics, document management, and flexible integration.


Reviews

Ratings Overview

Overall experience with

Favorable Review

An Administrators Experience with iMAL Systems and Support

Critical Review

IMAL delivers strong compliance and modular flexibility, but struggles with performance and customization at scale.

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